Question about Thermador SMW272 Electric Double Oven
Tips for a great answer:
Hello Steven Krenz - Was the unit in self-clean mode? Try pressing and holding the "Clear/Off" button to stop any operation of the EOC. Do this at the same time while pushing and hold the light switch to the left of the door lock. Usually this will trick the oven into unlocking the door. If it is ineffective, try resetting the unit by unplugging it or flipping the household circuit breaker off. Wait approximately ten minutes and redo the steps. If door continues to maintain locked while open, the unit may possibly have a faulty door latch or a communication problem with the EOC. Contact a professional to move forward accurately.
You can set the unit on self cleaning and then after 15
minutes stop the cycle, let it cool down for an hour and then open the door. If
the issue remains then you'll have to replace the door lock assembly, then you
can open the door with a coat hanger by pulling the latch towards you. Hope
this helps...please post back for further assistance.
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