Question about Brother MFC 3420C All-In-One InkJet Printer

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Error 41 on Brother MFC-3420C. I have tried unplugging and restarting. There aren't any paper jams or visible problems. There is dial tone to machine but fax will only ring when called, no start tone comes on. User Guide doesn't list this code. Recommendation is to call Brother. Is there anything else I can do?

Posted by Julia Baranski on

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  • brentreed Aug 20, 2008

    my brother printer will not print . i keep getting the 41 error message

  • Anonymous Aug 30, 2008

    Error

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4 Answers

Anonymous

It is a printhead problem with the Brother printer.

Posted on Oct 14, 2007

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Hi, This is usually what happens: Service 41 error on HP LaserJet IIP/IIIP with optional paper cassette or printer prints blank pages after the first page and then halts. This is caused by a paper feed that stopped working. To solve this you need to replace parts, so you better take your printer to a repair service.

Posted on Apr 15, 2007

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Hi,have the same problem since yesterday. Look on fixyourownprinter.com. """You can fix the ERROR 41. Go to www.bopparts.com and look up part# LK0935001. They sell it for $39.99 and it is very simple to install""".Good luck.

Posted on Apr 15, 2007

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Code 41

Posted on Jan 30, 2008

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I have a MFC-3420C, it says Machine Error 41....call Brother
the problem is with the printhead. you are looking at a repair cost of at least $110.00 depending on where you take it too.

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Problema con impresora MFC-3420C
Hi there

Error 41 means there is a major problem with the printhead, usually
requires a print head replacement.
My advice is to take it to a
Brother service centre while if it is under warranty.
If it's out of warranty they are usually a throw away job, the heads cost as much as the printer.

Sorry I know what it feels like, just have a go and see what you can do, clean the heads and so on.

All the Best and good luck: Pineworks
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Oct 21, 2009 • Brother MFC 3420C All-In-One InkJet...
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Hi i have a brother mfc 3420c it keeps on giving machine 41 error what does that mean?
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Oct 05, 2009 • Brother MFC 3420C All-In-One InkJet...
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Error 41
error 41 is a printhead fault. The only repair is a new printhead. The price went up this year so a new one will cost you at least $89.00 plus labor.
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Jul 29, 2009 • Brother MFC 3420C All-In-One InkJet...
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Help me solve machine error 41on my brother mfc-3420c.
Hi there

Error 41 means there is a major problem with the printhead, usually
requires a print head replacement.
My advice is to take it to a
Brother service centre while if it is under warranty.
If it's out of warranty they are usually a throw away job, the heads cost as much as the printer.

Sorry I know what it feels like, just have a go and see what you can do, clean the heads and so on.

All the Best and good luck: Pineworks
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Dec 16, 2008 • Brother MFC-3240C All-In-One InkJet...
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Problem with my brothers mfc-3420c
This is bad news

Error 41 means there is a major problem with the printhead, usually
requires a print head replacement.
My advice is to take it to a
Brother service centre while if it is under warranty.
If it's out of warranty they are usually a throw away job, the heads cost as much as the printer.

Sorry I know what it feels like, just have a go and see what you can do, clean the heads and so on.

All the Best and good luck: Pineworks
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Brother MFC 3420C Printer/Fax
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Machine Error 41 and USB Cable
Hi, According to the User Manual any Machine Error (XX or in your case 41) refers to a mechanical problem. You have to call Brother Customer Service (USA: 1-800-284-4329; Canada: 1-877-BROTHER; Montreal: (514) 685-6464. You can also try checking out the machine, if it is new, check that all the plastic/tape retainers are removed (outside and inside); it is also possible that there is a locking lug/nut or screw somewhere (most likely underneath) that is only needed when in transit or when shipped that must be removed/opened/released when the machine is to be in operation. The USB connection is essential, it is the PC interface (and normally should be included in the box but can be bought from any computer outlet). This is how your PC communicates what it wants to be printed to your 3420C. Hope this works for you. Good luck.
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