Question about Brother MFC 3420C All-In-One InkJet Printer

4 Answers

Error 41 on Brother MFC-3420C. I have tried unplugging and restarting. There aren't any paper jams or visible problems. There is dial tone to machine but fax will only ring when called, no start tone comes on. User Guide doesn't list this code. Recommendation is to call Brother. Is there anything else I can do?

Posted by Julia Baranski on

  • brentreed Aug 20, 2008

    my brother printer will not print . i keep getting the 41 error message

  • Anonymous Aug 30, 2008

    Error

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4 Answers

Anonymous

It is a printhead problem with the Brother printer.

Posted on Oct 14, 2007

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Hi, This is usually what happens: Service 41 error on HP LaserJet IIP/IIIP with optional paper cassette or printer prints blank pages after the first page and then halts. This is caused by a paper feed that stopped working. To solve this you need to replace parts, so you better take your printer to a repair service.

Posted on Apr 15, 2007

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Hi,have the same problem since yesterday. Look on fixyourownprinter.com. """You can fix the ERROR 41. Go to www.bopparts.com and look up part# LK0935001. They sell it for $39.99 and it is very simple to install""".Good luck.

Posted on Apr 15, 2007

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Code 41

Posted on Jan 30, 2008

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Machine Error 41 and USB Cable

Hi, According to the User Manual any Machine Error (XX or in your case 41) refers to a mechanical problem. You have to call Brother Customer Service (USA: 1-800-284-4329; Canada: 1-877-BROTHER; Montreal: (514) 685-6464. You can also try checking out the machine, if it is new, check that all the plastic/tape retainers are removed (outside and inside); it is also possible that there is a locking lug/nut or screw somewhere (most likely underneath) that is only needed when in transit or when shipped that must be removed/opened/released when the machine is to be in operation. The USB connection is essential, it is the PC interface (and normally should be included in the box but can be bought from any computer outlet). This is how your PC communicates what it wants to be printed to your 3420C. Hope this works for you. Good luck.
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