Printing When I go to print a label it only prints the first two lines of the label. My labele are 4x6 and it prints around 1x6 and I can't get it to print the whole label. This just started when we put in new labels. I checked the page setup in the program and it has the correct size of the label. We are using the Label Matrix program for windows.
Universal Tools & Mfg. Co.
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I think this is more related to the calibration of the label each time you change the new label size. I use ZM400 and your printer should also have the same setting. Under setting, put the When Head Close setting to Calibration. This will let the calibration perform automatically when ever you load a new label size and close the print head. Well 2 label will be lost every time.
You can recalibrate it to read the label size by doing the following.
Power off the printer
Hold down the green button
Turn the printer on and about 1/2 second after turning it on, release the green button
It will print out some information and measure the label. Once it stops, hit the green button one last time and then try to print another label.
hi, its hard to say but.... does it feed ok or skip labels??? if it skips labels, the sensor will need replacement or adjustment, also download the latest drivers, and if your driver or software gives u the option, play around with the magnification settings, also double check length, borders etc, try making the label length setting appear longer , shorter etc. Hope this is of help to you,M,