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Question about Sony DRU-810A DVD RW Dual Layer Burner

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NOT WORKING WITH WINDOWS VISTA UPGRADE

I have had a probem with my dvd burner ever since I upgraded to windows vista . I would like a solution for this problem and how to avoid it in the future. My computer does not recognize the dvd burner any more.

Posted by NIGEL LONG on

  • tinman1078 Jul 31, 2008

    Same deal, my computer lists it in the control panel but not when looking under my computer. I went to sony's website and I downloaded the firmware. However, when running the program it says the drive isnt installed. ?...what now?

  • Anonymous Feb 12, 2009

    I have the EXACT SAME problem...except I'm about 10 seconds from throwing this laptop out the window!! Vista has been nothing but TROUBLE!! The second my upgrade was complete...I had lost EVERYTHING....on my laptop! Now, after having it fixed (or I thought) it still does not recognize the Burner!!!! HELP!!

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Anonymous

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If you have vista, there will be glitches, just like most Operating Systems, when there brand new, i guess once there have been many updates for vista things will look better

Posted on Aug 23, 2007

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Yet another Vista glitch, you may have to visit the Sony site for new firmware, but this MS knowledge base may relate to your problem. http://support.microsoft.com/kb/320553

Posted on Apr 13, 2007

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Was the Windows 7 installed from a clean slate or you upgraded from Vista to Windows 7? If you have upgraded from Vista to Windows 7, then this is definitely a driver problem. You can try to update the driver by going to Device Manager, check if the DVD drive is listed. Pull down the drop down list, and right click on the devices listed under DVD/CD-ROM Drives and choose Update Driver Software.
If the DVD drive came with a software bundle (e.g. Nero Burning Application) Try reinstalling these application under Windows 7 Environment.
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