FIXED! Garmin 2720 Power Cable Defect

I've read many posts on the web where people had their 2720 suddenly shut off or lose power when driving or if they hit a bump in the road. Some had Garmin replace the cable, but most purchased new power cords or bought new units. I have had my unit exactly 2 years and all Garmin would do is offer to sell me a power cable or direct me to a vendor. I think this is very poor customer service since there is an obvious design flaw in their connector.

I wish I could post a before & after photo, but not sure how. Anyway, the defect is in the connector that attaches to the unit. There is a thin plate attached to the end of the power cable that has begun to separate at the bottom of the connector making the brass contacts lose connection with the contacts on the unit. Here is the fix: I simply used super glue around the entire edge of the connector and clamped the plate to the connector over night. I also used fine steel wool (not SOS pads) to clean the contacts on the back of the unit. Next morning, I unclamped and connected the power cable to the 2720 and everything worked great. In addition, the thin film of super glue made an even tighter connection so there is absolutely no wiggle in the connection. Side note: Make sure to check the cigarette lighter adaptor. The tip should be screwed down snug. I hope this helps someone save $45. Good Luck!