Clothes stuck under the agitator
I have the same problem with clothing getting trapped under the agitator. Strings from Hoodies, apron strings, bra straps be caught under it all the time. There is a gab between the agitator and the tub. I have owned the machine for about 3 months, I like it in all other respects but this is crazy!! I have never had a machine that did this. GE needs to address this and fix this issue. It is NOT a matter of making sure your pockets are empty before washing, anything that is thin such as a strap or a string gets caught!! I would think twice about buying this machine if you are looking to purchase it. I don't think this machine will last as long as my others, and I don't think I would recommend this machine due to this very annoying issue.