Sharp microwave R1940

Can you move the latch in the door? This is spring loaded, maybe the spring is broken

Door catches.

One of the latches may be damaged or misaligned and is not lifting the other latch clear of the housing. Remove from any power source, remove the cover of the cabinet. Slacken off the clamp mechanism and ease the clamp over the guide to allow the door to open. When the door levers are in place, the door may be easily adjusted by slackening off the screws that clamp the door catch/actuators in place whilst holding the door closed and then tightening the screws. The rear of the door may be adjusted by slackening the lower door hinge screws and adjusting as required.
I hope that helps.

Door catches.

One of the latches may have broken off and is not lifting the other latch clear of the housing. Remove from any power source, remove the cover of the cabinet. Slacken off the clamp mechanism and ease the clamp over the guide to allow the door to open. When a new door lever is in place, the door may be easily adjusted by slackening off the screws that clamp the door catch/actuators in place whilst holding the door closed and then tightening the screws. The rear of the door may be adjusted by slackening the lower door hinge screws and adjusting as required.
I hope that helps.

Door catches.

One of the latches has broken off and is not lifting the dother latch clear of the housing. Remove from any power source, remove the cover of the cabinet. Slacken off the clamp mechanism and ease the clamp over the guide to allow the door to open. When a new door lever is in place, the door may be easily adjusted by slackening off the screws that clamp the door catch/actuators in place whilst holding the door closed and then tightening the screws. The rear of the door may be adjusted by slackening the lower door hinge screws and adjusting as required.
I hope that helps.

You need to know where the 'catches' are inside the choke cover on the door to remove it carefully without breaking anything or marring the cover. You might get inside and find that the post for mounting the return spring has broken and that is part of the outer door panel.

The complete door is no longer available, but you can get the right door hook (part # PHOK-A079WRF0 - note zeros vs. ohs) from Encompass here or you can call them toll-free at 866-779-5835.

You have to separate the door panels (as shown in the attached photo) and then you'll see the previously hidden screws you need to remove.

Or you can watch a YouTube video (not a video I made) that demonstrates how it's done.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Most microwave ovens have catches that are shaped like hooks, these hooks catch on a fixed bolt or a raise in the frame of the oven.

The next time you get the oven open check these hooks to see if the springs are working in a strong positive manner, or if you have to push a button on the model check to see that the button releases the hooks.

Hope this helps.

We have the service manual for this model and have uploaded it to our site here to help you.

You will need the free Acrobat Reader to view or print it in case you don't have it.

If you gently push up on the door latch heads (hook-like devices sticking out of the door) there should be spring tension. If they just flop right up, the spring is off inside.

Normally the problem is not the spring, but a broken spring mounting tab on the door latch head (hook) assembly or the inner door panel.

If it's the door panel, it's usually easier and cheaper to use epoxy and some kind of hardware to fashion a new spring mount.

The door latch head (hook) is easy to replace or repair if that's the issue.

Normally you have to separate the door panels (as shown in the attached photo) and then you'll see the screws you need to remove.

Or you can watch a YouTube video (not a video I made) here that demonstrates how it's done.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

I strongly suggest that you do not attempt to adjust the hinges.

The door switch mounts are either cracked or need to be adjusted.

Door switch mount trouble is usually caused by slamming the door.

This may be a little more info that you need and it's from a Sharp service manual, but the general principles apply:

1. Disconnect the power supply cord, and then remove outer case.

2. Open the door and block it open.

3. Discharge high voltage capacitor.

If the door sensing switch, secondary interlock switch and monitor switch do not operate properly due to a misadjustment, the following adjustment should be made.

4. Loosen the two (2) screws holding latch hook to the oven cavity front flange.

5. With door closed, adjust latch hook by moving it back and forth, and up and down. In and out play of the door allowed by the upper and lower position of the latch hook should be less than 0.5mm. The vertical position of the latch hook should be adjusted so that the door sensing switch
and secondary interlock switch are activated with the door closed. The horizontal position of the latch hook should be adjusted so that the plunger of the monitor switch is pressed with the door closed.

6. Secure the screws with washers firmly.

7. Check the operation of all switches. If each switch has not activated with the door closed, loosen screw and adjust the latch hook position.

After adjustment, check the following.

1. In and out play of door remains less than 0.5mm when in the latched position. First check upper position of latch hook, pushing and pulling upper portion of door toward the oven face. Then check lower portion of the latch Figure C-3. Latch Switch Adjustments hook, pushing and pulling upper portion of door toward the oven face. Both results (play in the door) should be less than 0.5mm.

2. The door sensing switch and secondary interlock switch interrupt the circuit before the door can be opened.

3. Monitor switch contacts close when door is opened.

4. Re-install outer case and check for microwave leakage around door with an approved microwave survey meter.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.