Question about SanDisk Sansa e250 MP3 Player

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My sansa player has hung and does not reset

I had connected my sansa player to the comp. I disconnected it. Later on when i tried connecting it..it was not detecting it. Hence disconnected it and my menu just hung.Even on pressing the power off button it does not reset. Please help!!!

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Press the power off button, do not release, (20sec) wait until the screen blank. I suspect firmware bug, try to play around with increase timing on AutoShut-Off, example 10 mins, at the Setting.

Posted on Apr 26, 2007

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1 Answer

Just says connected until the battery dies.
first off if you can turn the player off
try this...

1 put on hold and hold record button while u turn on (your sansa is now in recovery mode)
2 connect your sansa to your comp via usb cable a box should show up saying the firmware version
3 close the window and disconnect your sansa (it will restart)

if that doesnt fix your problem try this...

if you can actually connect your sansa to the comp. and see it in explorer try this....

1 connect your sansa to comp via usb cable
2 right click start on windows desktop go to explore
3 scroll down to your sansa's drive rifght click it go to properties
4 go to tools tab and click "check now" under error checking will take awhile and will erase your memory on the sansa but it will probably work again

I hope my post was helpful let me know!!!!

Mar 14, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

NOT DETECTING
first try changing the usb mode in your settings if still doesnt connect try this...

1 put on hold and hold record button while u turn on (your sansa is now in recovery mode)
2 connect your sansa to your comp via usb cable a box should show up saying the firmware version
3 close the window and disconnect your sansa (it will restart)



I hope my post was helpful let me know!!!!

Mar 13, 2009 | SanDisk Sansa e270 MP3 Player

1 Answer

I cant connect my sansa player fuse with my pc it only charges my player but it dont connect to pc
try this...

1 put on hold and hold record button while u turn on (your sansa is now in recovery mode)
2 connect your sansa to your comp via usb cable a box should show up saying the firmware version
3 close the window and disconnect your sansa (it will restart)



I hope my post was helpful let me know!!!!

Mar 13, 2009 | SanDisk Sansa Fuze MP3 Player

1 Answer

It keeps saying that its refresing database and is not loading
first try this...

1 put on hold and hold record button while u turn on (your sansa is now in recovery mode)
2 connect your sansa to your comp via usb cable a box should show up saying the firmware version
3 close the window and disconnect your sansa (it will restart)

if that doesnt fix your problem try this...

1 connect your sansa to comp via usb cable
2 right click start on windows desktop go to explore
3 scroll down to your sansa's drive rifght click it go to properties
4 go to tools tab and click "check now" under error checking will take awhile and will erase your memory on the sansa but it will probably work again

I hope my post was helpful let me know!!!!

Mar 13, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

Cannot format
try this...

1 put on hold and hold record button while u turn on (your sansa is now in recovery mode)
2 connect your sansa to your comp via usb cable a box should show up saying the firmware version
3 close the window and disconnect your sansa (it will restart)

if that doesnt fix your problem try this...

1 connect your sansa to comp via usb cable
2 right click start on windows desktop go to explore
3 scroll down to your sansa's drive rifght click it go to properties
4 go to tools tab and click "check now" under error checking will take awhile and will erase your memory on the sansa but it will probably work again

I hope my post was helpful let me know!!!!

Mar 11, 2009 | SanDisk Sansa e200 MP3 Player

1 Answer

My Sansa e270 Will Turn On Then When It Starts Loading It Will Get 3/4 Of The Way Then It Goes To A Black Screen.What Do I Do?
try this...

1 put on hold and hold record button while u turn on (your sansa is now in recovery mode)
2 connect your sansa to your comp via usb cable a box should show up saying the firmware version
3 close the window and disconnect your sansa (it will restart)

if that doesnt fix your problem try this...

1 connect your sansa to comp via usb cable
2 right click start on windows desktop go to explore
3 scroll down to your sansa's drive rifght click it go to properties
4 go to tools tab and click "check now" under error checking will take awhile and will erase your memory on the sansa but it will probably work again

I hope my post was helpful let me know!!!!

Mar 01, 2009 | SanDisk Sansa e270 MP3 Player

2 Answers

Computer won't read mp3 player
These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Sep 05, 2008 | Audio Players & Recorders

1 Answer

Computer won't read mp3 player
I am going to assume that you have read my FAQ on Sansa players. If not, I will reprint it below. I had one in particular with which all of the below methods had failed - I simply plugged it into another computer - other than the original, and presto! it came back to life again!

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Sep 03, 2008 | SanDisk Sansa Clip MP3 Player

1 Answer

Sansa e280 not responding
I would suggest holding the 'power' button down for a good 15-20 seconds.

Apr 08, 2008 | SanDisk Sansa E280 MP3 Player

3 Answers

Dell optiplex 110 sys does not find the sansa view player
I have recently connected to a Sansa device. The device had to be powered on before it would be detected as a drive. Also it had a hold feature which suspended any I/O. Alternately, the Dell may not have all the usb ports connected to the motherboard. I suggest you plug the Sansa device into the same usb you were connecting the external drive. Beyond this, more information required. I hope it helps. Good Luck.

Jan 27, 2008 | SanDisk Sansa View 8GB MP3 Player - Black

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