Copied from another forum; It's a simple fix all you have to do is format it and reinstall the firmware on the mrobe to get your computer to recognize your morobe. 1. hold down your power button 2. press the reset button with small tool. (don't let go your power button) 3. plug it on the cradle with usb connected to computer 4. let go your power button 5. batter charging logo should show up 6. press power button again, your computer will recognize your Mrobe 7. go to mycomputer and format your Mrobe if you can't format it because windows won't let you, then just erase everything manually. 8. reinstall the firmware
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