Question about SanDisk Sansa m250 MP3 Player

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Sansa m250 not powering on

Hi, I tried to use my sansa m250 playe after a couple of weeks. It did not power on. Initialy i thought it was a battery issue. So i changed the battery and checked again. It still did not power on. After that i connected it to the PC and it started working. As soon as i removed the usb it powers down automatically. What could be the problem. Has any one of you faced such a issue. Also if u guys can give me the support url for this product it would be great. Thanks Vikram Lagu

Posted by Vikram Lagu on

  • 1 more comment 
  • kitthy Mar 09, 2008

    pls anybody help

  • Lorka Mar 13, 2008

    PC does not recognize my SanDisk Sansa m250 MP3 player as a drive.
    Connection to PC turns MP3 player on, and then nothing happens.
    Files are not displayed on the MP3 player as well.

  • jesse slayvac Jun 01, 2008

    it only goes on when hooked up to the pc.but all it says even then is "USB CONNECTED MTP" and when unplugged it immidiatly goes off

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2 Answers

Anonymous

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  • 2 Answers

Hi,

I tried to use my sansa m250 playe after a couple of weeks.
It did not power on. Initialy i thought it was a battery issue. So i changed the battery and checked again. It still did not power on.

After that i connected it to the PC and it started working. As soon as i removed the usb it powers down automatically.

What could be the problem. Has any one of you faced such a issue.

Also if u guys can give me the support url for this product it would be great.

Thanks
Karan Singh

Posted on Feb 10, 2008

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Anonymous

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    An expert who has achieved level 1.

  • Contributor
  • 3 Answers

OH wow this is the same problem i am having. I hadn't used it for a few weeks too. and now it is doing the same thing yours is....???? tells me it probably isn't a *individual player thing*...God i hope we get a solution. I use mine for powerwalking. At least i can coonect to the PC get it started up and go. But how frustrating when i am flying etc. can't take it with me then!! Looks like i'll be getting a new one. it will be my 3rd in less than a year!!!

Posted on Apr 24, 2007

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Sandisk sansa m250 mp3 player problem

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First you need to set your Sansa m250 mp3 player to MTP mode:

) Tap your menu button and select "Settings" > "USB".
2) On this screen, make sure that there is a check next to "Auto Detect" and NOT "MSC".

Note: Music that was transferred to the player in "MSC" (Mass Storage Class) mode will not be accessible once the player is put into MTP mode.

However, the music can still be accessed by switching the player back to MSC mode.


To transfer a playlist using Windows Media Player version 10:

- Make sure device is showing as an "audio device" and in MTP mode
- Create a playlist by right clicking a song in the library, add to>additional playlists>new or by saving a now playing list
- Select the Sync tab and click "Sync settings"
- Check "Synchronize device automatically"
- Set "View" to "All Playlists"
- Place a check next to the playlists they want to transfer to device
- Media Player should then sync those lists once you hit OK.
Once you Sync for the first time a new folder "Playlists" will appear in your m250 using Windows Explorer. Once that folder is created you can even use Windows Explorer alone to create playlists, all you have to do is right click on a song and choose create a playlist. Double click on playlist > Reference Tab, on the window you simply drag and drop your songs.

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Win XP does not need an addl driver - it should just plug and play; check Sansa's driver page as a precaution:
http://www.sandisk.com/DriverDownload/driverList.asp
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Hi XX,

Thanks for asking me to be your Tech Buddy.

For Sansa units, a couple of things you can try:
a. do a soft reset - press on the Power/Menu for 15 seconds;
b. do a full settings reset - Main Menu/Settings/Reset All;
c. do a Format - Main Menu/Settings/Format but all in the internal memory will be erased.

If for some reason your version/model do not have a format option, please refer to this solution posted by another expert, computerrep.

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards.

Thank you for using FixYa.
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How can I get my Sansa m250 to power on??

If your Sansa Connect won’t start check to make sure the device is
charged and the hold switch is in the unlocked position. If the device still
will not start, you may need to run the Sansa Device Recovery application.
With a copy of the Sansa Device Recovery application installed on a PC,
you can connect your to the device via the USB cable to the PC, and
restore the device software to an uncorrupted state. However, all of your
subscription settings and content will be removed from the device.
http://www.sandisk.com/Retail/Default.aspx?CatID=1532

or google the sansa connect recovery tool
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Try doing a hard reset on a Sansa m250:
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  2. Plug the Sansa into a computer4.gif, and open "My Documents" in the computer.
  3. Open the Sansa file as if it were a drive, then go to the "MUSIC4.gif Specific storage" file.
  4. Right click the "MUSIC Specific storage" file, and press "Format."
This should hard reset the Sansa m250. I do not know if this will work on other Sansa m200 type .mp3 players. You can start over with your playlists. This has worked for me.
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Try doing a hard reset on a Sansa m250:

  1. Turn off the Sansa. Just pull the battery out for a second and then reinstall the battery without pushing any further buttons.
  2. Plug the Sansa into a computer, and open "My Documents" in the computer.
  3. Open the Sansa file as if it were a drive, then go to the "MUSIC Specific storage" file.
  4. Right click the "MUSIC Specific storage" file, and press "Format."
This should hard reset the Sansa m250. This solution has worked for me.

I do not know if this will work on other Sansa m200 type .mp3 players.
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My Sansa m250 does not appear!!

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Also, make sure you are loading songs into a separate folder. I named my folder TUNES.
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