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Go to this link - you can download the user manual/guide and the software driver programs you may need, also you can access troubleshooting and faq's for your model;
Hope you get started with this - please ask again if you need talking through any of the procedures.
Hope this helps :)
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Your printer doesn't know what you are printing ... the color is empty ... so the printer is preventing what it thinks is an error ... because, as I said, it doesn't know what is coming. Replace the color cartridge andthings will be fine.
Try to obtain a replacement manual by using the Internet. If you Google your machine's brand name and model number, you may find a website that offers a replacement manual. Sometime you can download a free manual and print it out on your home printer.
You must program the email addresses in the machine address book, so that you will have a destination list to scan to email.
You can also try to scan by pressing the Scanner button to access the scanner function and input the email address manually by selecting manual, and then press the Start button to scan the document.