Brush stops I have a Hoover empower vacuum, 6 months old. The suction is fine, and the brush rolls while the vacuum is upright, but as soon as I lower the handle to vacuum, the brush stops rotating. It used to pull itself along, but now the carpet stops the brush. I was told an air leak is the problem, but I cant find one. the belt seems fine. any help? thanks.

If the belt is over 6 months old it may be stretched out and slipping

Hoover Air Cordless Series 3.0 Bagless Upright Vacuum ...

www.amazon.com/Hoover-Cordless-Bagless-Upright...

Amazon.com, Inc.Hoover Air Cordless Series 3.0 Bagless Upright Vacuum, BH50140 ... The batteries come pre-charged, plenty to get up and running. ... The brush will stop as soon as the handle is in the upright position for like using the attachments. ..... and in need of charge, in carpet mode, the motor runs, but the brush roller won't spin.

Hoover Air Cordless Series 3.0 review - Best vacuum cleaner

www.vacuumsguide.com/hoover-air-cordless-series-3-0-review/

Rating: 4 - ‎Review by Jason Roberts
Aug 4, 2014 - Hoover Air Cordless Series 3.0 is a new upright vacuum cleaner reviewed by ... power, 2 batteries - each lasting 25 minutes, good filtration system,light ... Just as in the case of the Linx, it filters dust particles, but doesn't come with HEPA filtration. ... Multi-Floor Cleaning - you can turn the brush roll on or off.

Don't just check the belt, replace the belt if it's been on the vacuum for over 6 months. Belts must be stretched to almost twice their original length to be installed and will lose elasticity fairly quickly. They may look and feel fine and still turn the brush roll but may be slipping when you are vacuuming carpeted floors.

HI, it's Jim from Crucial Vacuum!

Your Hoover may be losing suction in the hose and having an issue with the brush roll due to a clog within the vacuum, or possible debris stuck on the brush roll itself. Here's some tips that will help.

First off, if your brush roll just keeps turning be sure to turn off your vacuum before examining it. In regards to the lack of suction in the hose there may be a clog in the vacuum itself.

After every use, make sure to empty your unit's dust cup. Allowing for fine dust and debris to rest in your unit's dust cup for a long period may cause your unit to become clogged, which leads to poor or even no suction, for the hose as well.

It is recommended to wash and clean your unit's filter weekly. To do so, empty your filter screen outdoors to take off any excess debris and then clean under running water until the water comes out clean. Allow the filter screen to fully dry before inserting it back into the unit. This may take up to several hours. Be sure to allow it to FULLY dry.

Lets look at the hose itself. Stretch the hose out entirely to see if there are any clogs within. A handy way to unclog your hose is to use a broom handle or coat hanger. Make sure the coat hanger is a plastic one. You don't want to tear the walls of your hose.

As for the brush roll itself. Is the belt intact? After usage the belt will stretch out and lessen the tension on the brush roll. This could be causing the brush roll to have a lack of resistance against it. You want to be sure the belt is on there nice and tight. Also, manually spin the brush roll to see if there are any clogs or debris stuck within.

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I hope this was helpful. If you would like further assistance, please feel free to give us a call at 877.750.9239. We have helpful and friendly customer care representatives on the line ready to assist you.

Jim Thompson
Crucial Vacuum Customer Care
http://www.crucialvacuum.com

First replace the belt if it's over 6 months old. Stretch belts lose elasticity. It may still turn the brush roll but when vacuuming the carpet it may be slipping and not turning fast enough. Make sure bags and filters are good.

A belt will slip off because it is stretched, or the brush bearings are worn, or the motor drive shaft is misaligned.
Hoover belts fit snug.
After as little as week they begin to stretch. Even though they are not broken, they will spin loose. IF you can stop the brush with little effort and the belt keeps moving the belt is stretched. Do not buy a belt buy size, buy it by model. But 2 and store your spare under the hood of the vac if possible.For best cleaning results,change every 3-4 months if you vacuum weekly. 6 months at most.
Most times your old belt will be stretched as much as 30% oversize. If it looks shiny inside it has likely been slipping.
Before reinstalling check that your brush rolls freely and clean the bearings at the end of the brush roll.. Once reinstalled check it again before turning on the vac.

Check the nozzle . Turn it over on it's belly and remove the 4 screws that hold the base plate on. Take off the plate and remove the brushroll. I bet you will see a clog in the intake. If not take it to your local vac shop and let them fix it.

The belt may look ok, but if it is more then a few months old, then it has stretched to where it won't turn under load, just slips. If it is very tight feeling, then check down where the pulleys are, the V belt has a black roll that maybe jammed and not pushing against the V belt when the handle is in the down position.

If the belt is stretched, then it can't turn the brush rol under load, if you haven't chenged it in the last 6 months, then I would put a new one one. Also check the dirt inlet by the brush roll for a blockage.

Did you check the dirt inlet by the brush roll, filters ok, they should be replaced once a year. Belts can look fine, but if they are a few months old, I am sure they have stretched and the brush roll will not turn like it should under load. It is possible that the motor isn't running up to speed, thereby reducing suction.