I have had my player for a couple of months and worked just fine until today all the sunndun when i tryed to turn it on it shows the sandisk part and fads away to a white screen and does this over and over and wont go the the menu screen
Mine did that too, i had to put it in recoverymode, by locking it n holding down the "record" and "on" button at the same time n then pluging it in, n then reformat it...which bascially deletes all ur files on ur mp3player and u just have to reload thm all on ther again, its a pain i know
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try recovery mode. to do this just connect it to your computer and push the hold button so the orange is showing. next push and hold the record button and the power button. it should go into recovery mode.
Try this: disconnect the player from the computer, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx