Question about Sony Cyber-shot DSC-W70 Digital Camera

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DSC-W70 Camera Lense

Hi, I am pretty good at repairing cameras however I am having difficulty finding the problem on this one. The camera lense will go out during power on then it will say "Access" the lense will then come back in and back out two or three times this it will say "power down" or whatever. I was wondering if there was a part on the lense that was causing this or I have to buy a whole new lense unit where do I buy it from because I have looked all over the web and can't find it. Thanks Tim

Posted by Tim Szafranski on

  • Tim Szafranski Apr 12, 2007

    Thanks for the part number I was wondering if you could tell me where I could by this part I tried sony but they require me to be certified or something, do you have any suggestions? By the way thanks for the quick reply.

    The actual problem I posted I recently fixed by having the lense unit out and the camera on and as I turned the camera on and off I tapped on the casing of the lense unit thinking something was stuck. I eventually got it to go and now I am back to taking beautiful pictures. However I still have another lense exact same camera that needs to be replace so if you could answer my previous question thanks a million.




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Arpad Kothai

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Hello, the solution for this problem is to replace the lens unit part number: 178836311 If you need more info please advice.

Posted on Apr 12, 2007



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I have a cybershot and the lens is going in and out when i turn it on

Once the camera is powered on for the first time, the system performs an inspection of the regular functionalities of each components. The lense usually may not be requried for every shoot only requires text at powering on. Second the camera requires a test shoot to ascertain that a malfunction may not have occured. Once acquired normal function, perform battery full charge as may have been the situation with least bettery current is unable to power the camera and lense altogether.

Jan 29, 2011 | Sony Cyber-shot DSC-W70 Digital Camera

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You might want to send your camera to your Sony Authourized Dealer for some technical repair. Since it accidentally fell, there might be a part from your camera that is affected by the sudden hit causing your lense to jammed.

Thank you.

Aug 01, 2010 | Sony Cyber-shot DSC-W50 Digital Camera

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When I turn on my DSC W55 the lens does not open all the way. Is better to fix it or buy a new camera?

It usually cost more to repair digital cameras than investing in a brand new one. Before you decide to trash your camera and buy a new one try this.

Some dirt somhow gets on the outside of the lense and they would prevent the lense from opening or closing 100% as it normally does.

Clean around the lense and turn your camera off and on a few times. If the lense opened out 100%, you should be able to take pictures as you usually did. If NOT

turn on the camera and help the lense to open up by pulling the lense out NOT too hard. If the lense goes up and down you follow the lense motion (up and down and turn). If the lense opened up 100%, then turn the camera on and off a few times, it may work now.

If you have dropped the camera, some mechanical part of the lense mechanism is broken or disslocated. In that case, the lense has to be opend from the camera, inspect for broken parts or loose parts, and clean it up. If you put it back on the camera, it may work. Remember opening the lense is the absolute last thing you want to do. Most likely, you would make it worse than, before opening it.

If you decided to buy a new one and trash this camera, please send the camera to me. I will pay to you ONLY your shipping cost. I would try to fix it and learn more about the problem your lense have. I would be able to help the next person with the same problem better. my email address [email protected].

GOOD LUCK !!!!!!!!!!!

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Sony cyber shot dsc-n2

There could be two things causing this problem.

1- some dirt somehow got on the outside of side of the lense. So the lense could not fully retract or open out. As a result you can take any picture. If the lense comes out even a little bit, try to pull it out NOT too hard a few times. If it does not retract, turn the camera off and push the lense in (up and down) NOT too hard foe a few times. If the camera opened up 100% or retracted 100%, your camera should be back to normal.

2- If you dropped the camera, some mechanical part of the lense is broken or dislocated or the cable may have come loose. In this case you need to take out the lense from the camera and inpect it for broken pieces or loose cable. clean the outside of the lense and push the lense in and out a few times. Put the lense back on and your camera would be back to normal.

Good luck!!!!!!

May 14, 2009 | Sony Cyber-shot DSC-N2 Digital Camera

2 Answers

My Sony DSC W1 lens gets nervous when I operate camera.

You need a new lense barrel. The lense is the only moving part on the camera. The lense has little plastic gears inside that can strip. I fix cameras like this in my e-bay store. camera shy anna. Remember to never turn on the camera when the lense is blocked and always have your camera on your wrist when carrying it, your camera will last a long time

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1 Answer

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wow alot of people have gotten this problem with the lense in this camera.

Well to cure this problem , firstly turn on the camera, ensure the lense is out ,Then GENTLY tapp on the lense in the direction that the lense feels uneven or unequal length to the outer ring (place that looks uneven).This should hopefully get the gears aligned once more.

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try putting it in the auto mode > green camera symbol or it may be a ccd or lense alignment problem

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May 28, 2007 | Sony Cyber-shot DSC-W70 Digital Camera

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May 05, 2007 | Sony Cyber-shot DSC-W70 Digital Camera

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if you feel that the camera is making effort to extend the lense out and the lense is still jammed, get the help of a repairer.

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