Question about HP 9200C Digital Sender

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HP 9200C Digital Sender

When scanner boots up, it shows "Ready" at the top left, but it doesn't list the ip address like the other one I have. I can ping the device. There is not the "Folders" option on the screen. I have done a factory reset, but this hasn't helped. I cannot use a web browser to interface with the device like I can on my other 9200C. What could be causing this problem for me? Where can I get service on this device? When I turn the scanner off and reboot, it goes back to the original ip settings, not the ones I just entered. I have no other idea on what to do with this to fix my problem. Any help is greatly appreciated. Thanks in advance.

Posted by scott brownlee on

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3 Answers

Rui Inacio

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When digital sender boots up, it switch on all lend but the screm dont show nothing. help me please.

Posted on Jul 09, 2013

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Anonymous

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Replace the jet direct card

Posted on Nov 01, 2007

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Anonymous

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Just change the memory flash for HP 9200, if the problem persist, change the power supply.

Posted on Apr 23, 2009

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HP 9200c Digital Sender gets to logo screen and stops..

Connect the scanner to an old USB HUB, and it will work. It stops when you connect to a new USB connection direct in a new PC. Done it. I worked with a 2 port USB HUB. Was posted someplase but I cant remember where. Magnar Vereide Datainstituttet.no
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I'm forget admin password on hp 9250c. Please, how recovery admin password.

Cold reset for HP9250C
A cold reset resets the values of permanent storage variables to factory default. Often this is necessary
for clearing the HP MFP Digital Sending Server IP address.
The following items are cleared during a cold reset:
Embedded Jetdirect IP address
SMTP IP address
LDAP IP address
Embedded Web server password
All control-panel configurable items
The following items are NOT cleared during a cold reset:
Local address book e-mail addresses
Real-time clock (date and time)
Page counts and maintenance counts
Product serial number and formatter number
Service ID
Event log
To perform a cold reset
1. Turn off the digital sender.
2. Turn on the digital sender.
3. Immediately after turning on the device, press and hold down the #6 key (do not wait for the memory-count). When the three status LEDs are illuminated, release the #6 key.
4. Press the #3 key four times until the display shows COLD RESET.
5. Press the #6 key once to initiate the cold reset. The product will continue its boot-up sequence.
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How can i hook up the scanner?

Hook the network cable to your scanner nec card on the machines, note that this machine has two nec cards, one for printer and one for scanner.
after that Go to the setting and under setting/Scanner Default create and ip address for the scanner. after you done from that go to the computer browser, type in the ip address, you can choose scan to smb or pc.
Scan to smb needs shard folder but scan to pc needs to run software on your computer on your pc.
Setup the sender list which you need to fill only the ip address of the machine as sender.
Go to destination setup the ip address of the computer you scanning to, the path is the shared folder name, and the user name and password of your computer and you good to go.

To make it easy for you, Provide me your email and i will attach the scanning manual to help you setup it correctly and you can always get back to me in any question.

Best Regards
Kyocer/copystar Expert

I’m happy to help further over the phone at https://www.6ya.com/expert/mustafa_06f84c65ab5cc745

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How do i reset the entire system back to default? Previously someone had put an admin lock on it so now i cant use it properly and i need to reset the menus.

Hi
· It is called the Cold reset
A cold reset resets the values of permanent storage variables back to factory default. Often this is
necessary for clearing the HP MFP Digital Sending Server IP address.
The following items are cleared during a cold reset:
● Embedded Jetdirect IP address
● SMTP IP address
● LDAP IP address
● Embedded Web server password
● All control-panel configurable items
The following items are NOT cleared during a cold reset:
● Local address book e-mail addresses
● Real-time clock (date and time)
● Page counts and maintenance counts
● Product serial number and formatter number
● Service ID
● Event log
To perform a cold reset
1. Turn off the digital sender.
2. Turn on the digital sender.
3. While the product is performing its memory count, hold down the #6 key. When the three status
LEDs are illuminated, release the #6 key.
4. Press the #3 key four times until the display shows COLD RESET.
5. Press the #6 key once to initiate the cold reset. The product will continue its boot-up sequence.
.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks
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Setup scan to pc function

Find the scanner on the network... you can use a tool like Advanced IP Scanner to search the subnet and then just hunt down the IP that belongs to the device -- it may not have a name registered.  Visit each potential IP via browser (http://192.168.1.50), one will show you the Kyocera web page.  The device has two, one for printer, one for scanner.. each one on its own IP....
That's how far I've got with mine - i was hoping it supports SMB scanning, but it may not.  So now I am looking for the rest of the setup.
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Second and subsequent pages in scan are blue

we called the HP tech and they replaced the board, seems to be te only solution
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Digital sending

This accurs at our location from time to time. Due to the use of GroupWise e-mail; on some mailboxes settings or some messages were added to Junk mail or Blocked mail settings... Receipient actually did receive but settings in Junk Mail or Blocked mail deleted the e-mail before it was received. This only has to be something simular to subject sent by Digital Sender.
Solution: have receipient empty all Junk mail settings.
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Black line scanning on digital sender

Yes. There will be an access cover / lid where the document goes in.

Open the cover, and you will see a thin glass, called the 'scan glass'.

Look in the middle of the glass. You will most likely find a glob of white-out, or ink on it.

Use rubbing alcohol to clean off the culprit.

Welcome to scanner / fax / copier troubleshooting 101!
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Yellow line showing on in scanned pages

if you can open the cover of the scanner just clean the glass and use any lubricant to apply on head rod to move smoother .

bye
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