Tk3312 will not recieve repeater but audio is fine and channels with out pl are fine

1- Did you choose the right Tone for both RX & TX?

If you have RF present but not the right tone, the green led should turn on.
One of the side key should be a Momentary "Squelch Off" (By default, it programs like that). Use it when you you see the green led turn on.

If you have the wrong Tone Squelch programmed, the side key will let you hear the repeater to confirm the problem.

2- If it didnt do the trick, Look for a RX/TX frequency mismatch. maybe your RX/TX frequencies are wrong for this channel?

3- If you have checked all the above, maybe your radio have a bad ceramic filter and your unit has lost it's sensibility. (Youll hear only people near to you.)
If it's the case, usualy only one half of the filter goes bad. Try swapping the Bandwith type in programmation. If WIDE, try NARROW or the opposite. If you receive in narrow but not in wide, the filter is bad. In more than 50 radios with Sensitivity problem, I only got one with both Wide/Narrow sides of filter bad.
If you have access to a spectrum analyser, on a "RX Test" you should see ~0.2uV. Anything higher than 0.3uV mean you have a serious RX problem.