Left connected when shutdown

I accidentally left my Sansa e270 connected when I shut my computer down. Now there are blue lines running down the screen and I can't do anything with the mp3 player. I can't turn it on or off, I can't do anything. I don't know what to do. PLEASE HELP!

3 Answers

Anonymous

I had mine connected to the computer as well, and it shut off completely when i declined to install the support softward at the time. wouldn't turn on it all. then i held the power button for 15 seconds and hit the power button again.. worked like brand new!! THANKS!!

Posted on Apr 14, 2007

Anonymous

Hold the power button for 15 second to fully turn it of then press the power button

Posted on Apr 13, 2007

Anonymous

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1 Answer

This happens to me every other time I connect to charge the battery. I remove the screws on the back and remove and reinstall the battery then back to normal but still without a full charge.

Posted on Apr 13, 2007

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Windows media player does not recognize the e270 when I connect it to the computer. It continues to ask me to connect a device to sync.

Sansa gives the next answer for the e200-series: The device appears properly in Device Manager and My Computer, but is not recognized in Windows Media Player and cannot be synced. STEP1 - Download the appropriate hotfix from Microsoft

Download the hotfix from http://support.microsoft.com/kb/939211
Run the hotfix.
Connect the device to the PC.

For other Frequently Asked Questions (FAQS) go to
Sansa support:
http://www.sansa.com/support/sansa_e200/faqs

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Go to Sandisk's website and get the software you need. If the reinstall fails:
These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
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Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
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If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

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Mar 21, 2009 • SanDisk Sansa e270 MP3 Player

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http://www.drivers.mrjuan.com/driver-5949-sansa-e270.html
Go to this link and choose the OS your computer is running off of and the software should be on there somewhere for download.

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Dec 26, 2008 • SanDisk Sansa e270 MP3 Player

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Sansa e270 ....computer no longer reads content of sansa

Well, the reason you can't see some of the songs is because they are in a hidden folder. To access the hidden folders, you have to go to computer, then folder options, and check unhide hidden files and folders. If you go back to sansa, you should see a light colored folder that is titled music.

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Dec 08, 2008 • SanDisk Sansa e270 MP3 Player

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I would recommend you to go to the sandisk site to update the firmware on your device or you can contact sandisk to they can help you with updating the firmware on your device..I think the reason you are getting that screen is because you have formatted it under my computer...next time you want to format it use the windows media player instead.
Please follow the link below to get the firmware
http://www.sandisk.com/Retail/Default.aspx?CatID=1376

The number for sandisk is 1-866-726-3475
Please rate accordingly
Thank you
Computerrep

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Apr 05, 2008 • SanDisk Sansa e270 MP3 Player

0helpful

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E270 sansa

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Read full answer

Dec 12, 2007 • SanDisk Sansa e270 MP3 Player

0helpful

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SanDisk Sansa e270 MP3 Player has only 79 songs and 3 GB used

You may have some corrupt data on the device.

It sometimes creates the wrong file allocation and gives you an incorrect representation of the free space.

Try formatting the device in My Computer to erase all of the information and start over.

My Computer>Device Name(e270)>Right Click and select FORMAT.

Best of Luck.

Please RATE my solution BELOW.

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Nov 25, 2007 • SanDisk Sansa e270 MP3 Player

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there is no know solution for this problem.. aparently its called error is called "blue light" and yeah.. according to customer service and forums the sansa is toast when this occurs...

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