When used the steamer leaks enough water to where I have to keep a pan under the unit to trap the water. The leak appears to be between the back of the water tank and the main unit. How do I solve this problem? Is the tank defective? The unit was purchased in February of 2008.
Try "cleaning it" with vinegar. It could be clogged with calcium carbonate. Replace the water with a potent solution of white vinegar and water and operate the unit until the vinegar solution is used up. I use 100% of the supermarket white vinegar and avoid breathing in the "steam." Repeat the procedure once or twice with plain water. If this works, let me know.
If the iron heats but steams improperly, inspect the soleplate and clean the vents (see below) and flush sediment out of the steam chamber .
If the iron produces too much or too little heat, test the electrical cord . Also test and, if needed, adjust calibration of the thermostat .
If the iron does not spray properly, inspect and clean the nozzle.
If the iron leaks or spits, clean the steam vents, nozzle, and tank.
If the iron sticks to fabric, clean or repair the soleplate. If the iron stains fabric, clean the soleplate, clean the tank with a commercial cleaner, and use distilled or filtered water.
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I have the same problem. The tank lid had a gasket that does not work. They have a new tank and lid you can purchase however I am now dealing with them because it does not fit my machine even though they say it is a replacement for the old tank. I had to send a pictures to the replacement parts store and am still waiting a response will follow up with them on Monday 4/20. The store is smallappliance.com this is who Rowenta referred me to.
IS 8100 Garment Steamer leaking water...driving me crazy. Called for new tank at Smallappliance.com and he said replacement one would work but just looking at it I know it is not the same water tank? Wants me to send a picture. I think they were all defective when origianlly bought...now what????
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