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I had same issue and found a law office that filed a class action against RCA/Thompson. Here is the result:
Thank you for contacting David P. Meyer & Associates Co., LPA about the action our law firm filed against Thomson regarding RCA mp3 players. The matter was settled on behalf of the individual Plaintiff and the lawsuit was dismissed on October 10, 2007.
If you have a hard disk drive player that is experiencing a file error corrupt or similar error and you meet certain requirements, you may be entitled to a replacement unit at no cost to you. You must contact Thomson at 1-800-587-5518no later than December 31, 2007.
Best Regards, Shelly Coffman Claims Investigator David P. Meyer & Associates Co., LPA 1320 Dublin Road, Suite 100 Columbus, Ohio 43215 Direct Dial: 614-384-7030 Toll Free: 1-866-827-6537 Fax: (614) 224-6066 E-Mail: [email protected] Website: www.dmlaws.com