Question about Logitech (980240-0403) Consumer Microphone

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Microphone Last night I had to perform a full system restore due to a virus, all of my drivers are up to date but for some reason I cannot seem to get my microphone to work. Everything is plugged in correctly; it is selected in the record options and the volume is correct. Headset is working properly, but when I go to test the microphone it shows that no sound is being produced. Before I performed the full system restore the microphone was working perfectly and nothing happened to the microphone while restoring so I'm at a loss as to what the problem is, any assisstance would be greatly appreciated.

Posted by Craig Augat on

  • Craig Augat Apr 12, 2007

    Well this is Verbatim again and i'm purchasing another headset to see if I can get it to work, if I have to I think i'll just just get a USB microphone. Thank you for the timely responses!



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I believe it is an issue with DirectX. If you don't already have it, install the utility to test your audio. Usually this problem is caused by a configuration problem somewhere, not hardware. My guess is that your initial problem caused the settings to become corrupted in some fashion.

Posted on Apr 12, 2007


Henry Thomas

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Probably your sound card for your computer is damage or you will have to check your installed drivers once more if that does not work.get a sound card that can fit on computer slot.since your computer sound card is built onto the mother board.good luck.

Posted on Apr 12, 2007


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Check this link to perform the System Restore operation:


Click on Start -> All Programs -> Accessories -> System Tools -> System Restore -> Select the Restore date -> OK to perform the System Restore.

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