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Question about GE JVM1660 Microwave Oven

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GE Over-the-Stove Profile Microwave

Our GE Profile microwave has started to occasionally stop working after two or three seconds. Display goes blank and the lights on the bottom go out. Then in a couple of seconds the display comes back on. After several cycles of this it will work, sometimes accompanied by a crackling sound for a moment or two. What's wrong and how do I fix it?

Posted by Jeff Averill on

  • Anonymous Dec 03, 2007

    yes i have the same problem . after using the micro or the next morning the micro goes dead - unplug it and wait about ten mins or try another electric socket. it turned out to be a back outlet- changed it and no problem since.

  • Anonymous Mar 31, 2014

    when I start the microwave it comes on for about three seconds and it cuts off.

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1 Answer

William Miller

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  • GE Master
  • 9,179 Answers

GE had a rash of "underperforming" magnetrons on these units. They replace the magnetron, stirrer and high-voltage diode at no charge for parts as long as a GE-authorized service center does the work. Sometimes the unit gets run too long in a failing state and the waveguide and chassis of the oven get damaged. To see if yours is covered, see this bulletin: http://www.microwavedisplay.com/ge_mw_mag_kit_bulletin.pdf Otherwise, you need to contact GE Customer Relations at 1-800-386-1215 as soon as possible and tell them your problem and they will put you in touch with a local authorized servicer.

Posted on Apr 12, 2007

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