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the problem is in the scanner, open it up and see if you can find any smudges, and clean any obstruction, any ink, liquid eraser residuals, can cause this part to appear as lines on your copied faxed image.
dont concentrate on the printer this is a scanner problem
It' also listed at Microsoft as incompatable with vista. Best you can do is get a cheap old used machine that runs XP and set it up as a print server for your network, (set it up with printer sharing) send all of your documents thru it for printing. Sorry it's probably not the answer you were looking for but it is the only solution I've found for mine. I bought an old P3 machine running XP for $5.00 at a garage sale and it's working great as a print server.
On the console you should find menu buttons. Find jobs or job prints. Select your number job and print it.
The menu buttons have many features you can scroll through. The print reports can print out the menu of the different menus of the fax machne.
Windows Vista Note: There are no plans to develop Vista drivers for the Xerox Small Office/Home Office products. Please check with a Xerox Sales Representative for the latest products with Vista support.
Drivers for this printer can be found HERE: -->
...or HERE: -->