Question about Whirlpool Ultimate Care II LSQ9564J Top Load Washer

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The tower of the washing machine isnt spining, but the base of the tower is.

Everything is working fine, it fills, drains, rinses, and everything. I can tell that belts inside are working fine because the base of the tower (the big piece that is used to make the clothes turn) moves like it is supposed to. The tower though isnt moving at all. While its washing, i removed the clothes softener dispenser and saw that the piece that is made to move the tower is working properly, but the little teeth that are supposed to grip onto the teeth of the inside wall of the tower arent holding on. What can i do?

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Jeff Rockwell
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The "tower" that you are referring to I assume is the agitator. If your agitator isn't moving, the agitator dogs (or teeth you mentioned) are the general suspect. They are made of plastic and typically wear out. The heavier the use, the quicker they wear out. If the teeth on the inside wall of the agitator are still in good shape, the dogs can be replaced without replacing the entire agitator and can be purchased at most appliance parts stores for less than $10. I hope this helps.

Posted on Apr 29, 2007

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