HP PhotoSmart C4280 Laser Printer Logo
Posted on Dec 23, 2008
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

Cartridge not detected or missing message.

My printer screen is showing that the ink cartridge/s cannot be detected or are/is missing. This has only happened after I removed and replaced the black cartridge. I have cleaned the contacts on cartridge & on the printer, but printer still tells me the same.

Answer This Question
  • 6 more comments 
  • ssliwa Jan 14, 2009

    I have the same problem and I thought it was because I was out of ink but I just put in a new black one because the color is full and I still get the same message. 

  • palmermc Feb 07, 2009

    Have just purchased a new C4280, and cannot get beyond the message "Print cartridge(s) missing or not detected", inspite of new HP cartridges being installed in accordance with instructions.



    Pencraig

  • stbul Mar 03, 2009

    `Print cartridge missing or not detected `message now showing - have tried disconnecting and rebooting printer. Happened after replacing cartridge. Both new cartridges now, and still same message. Printer was working fine before. Tapes definitely removed from cartridges. PC not showing any errors with printer.

  • Anonymous Mar 14, 2009

    hrmph

  • Jody Mar 19, 2009

    I am getting the same message on my photosmart C4280 laser printer. Can anyone please help?

  • Jody Mar 19, 2009

    I have the same problem with the same message on my photosmart printer C4280

  • jbretner Apr 18, 2009

    I have the exact same problem it displays missing cartridge for the Black ink when it is in there . It will refuse to print because there is "missing cartridge" but on the other hand when I print a diagnosic test page it prints just fine but then anything other than that it will not print???

  • Anonymous Mar 19, 2014

    new cartridges have been installed

×

2 Answers

Anonymous

Level 2:

An expert who has achieved level 2 by getting 100 points
MVP:

An expert that got 5 achievements.
Sergeant:

An expert that has over 500 points.
Champion:

An expert who has answered 200 questions.

  • Expert 275 Answers
  • Posted on Dec 23, 2008
Anonymous
Expert
Level 2:

An expert who has achieved level 2 by getting 100 points
MVP:

An expert that got 5 achievements.
Sergeant:

An expert that has over 500 points.
Champion:

An expert who has answered 200 questions.

Joined: Oct 30, 2008
Answers
275
Questions
0
Helped
95840
Points
603

Did you remove the tape from the new cartridge ?

Anonymous

Level 1:

An expert who has achieved level 1.

  • Contributor 1 Answer
  • Posted on Apr 14, 2009
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

Joined: Apr 14, 2009
Answers
1
Questions
0
Helped
1156
Points
1

I tried DIFFERENT print cartridges and rebooted the printer, and got it to work. Took the old cartridges that DIDN'T work and put them in an identical printer and it worked fine..... go figure. Way to go HP.

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
2answers

Catridge error refer to device documentation to troubleshoot
You can go to HP's site and find that you have a problem with one or more of your ink cartridges see:

http://h10032.www1.hp.com/ctg/Manual/c00737535.pdf

It states: " Ink cartridge problem
Cause The indicated ink cartridge(s) are missing or are damaged.
Solution Replace the indicated ink cartridge(s) immediately so that you can resume printing.
If there are no ink cartridges missing from the HP All-in-One, the ink cartridge contacts might
need to be cleaned.
If there are no ink cartridges missing from the HP All-in-One, and you still receive this message
after cleaning the ink cartridge contacts, you might have a damaged ink cartridge. Contact HP
customer support." Go to:
www.hp.com/support
Basics Guide 29
Troubleshooting and support
Read full answer
Apr 01, 2011 • HP Photosmart C5180 All-In-One InkJet...
0helpful
1answer

I have just loaded both color and black cartridges into my HP photosmart D5360 and the ! buttong and On/off button are flashing. The message on the printer screen is "Print cartridge(s) missing or not...

Remove your printer from the PC and uninstall the printer software. Now reinstall the printer software and connect the Printer to be detected and installed. Check printer properties to see the ink levels.
Use head cleaning before a test is taken . It is possible that the head is not reacting to the need of the command , can be an issue with ink drying , can also be poor ink cartridge contacts

Read full answer
Sep 27, 2010 • HP Photosmart D5360 Printer
0helpful
2answers

HP Photosmart displays a message saying "Printer Cartridge(s) missing or not detected" though I've just put a new cartridge into the machine. How do I fix this so I can print again?
Remove the cartridge.
Make sure that you removed a piece of clear plastic tape that covers the ink-jets. It's placed there to prevent the ink from drying-out while the cartridge has been sitting on the shelf at the computer store.
Re-insert the cartridge, and be sure that it "clicks" into place.
Read full answer
Apr 02, 2010 • HP Photosmart C4280 Aio Printer
0helpful
1answer

Installed a black ink cartridge and the printer shows the message 'black cartridge missing' and also says 'cartridge error: error 50c'
Hi there Error 50c

Can only gave it a try.

Regarding the Dell A940 "Error 50c"....the user guide doesn't seem to mention "Error 50c". They do, however, mention a "Cartridge Error" on page 52 of the manual. They claim this means that the printer has detected a short circuit (fuse/resister) in the cartridge. As you may or may not have noticed in the manual, this is what they recommend doing about it:

1) Press Power to turn the printer off.

2) Lift the printer cover/lid (scanner unit) until the scanner support holds it open.

3) Turn the printer on.
The ink cartridge carrier moves and stops at the loading position unless the printer is busy.

4) Remove the color ink cartridge.

5) Lower the printer (scanner unit) until it is completely closed.
If the error message displays again, replace the black cartridge with a new black cartridge.

If the error message does not display, repeat steps 1–3 and then go to step 6.

6) Reinstall the color cartridge and remove the black ink cartridge.

7) Lower the printer (scanner unit) until it is completely closed.

If the error message displays again, replace the color cartridge with a new
color cartridge.
If there is no error message (indicated by flashing lights), repeat steps 1–3 and then reinstall both ink cartridges.
8) Lower the printer (scanner unit) until it is completely closed.

If you get the error message again, while both cartridges are installed, replace both of the cartridges.

Basically, what they want you to determine is,....if the short circuit is with the "black ink" cartridge or the "color ink" cartridge and then replace the cartridge that has the problem.

You may have to buy a new cartrige.
Please all I ask is call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.
All The Best: Pineworks
Read full answer
Nov 06, 2009 • Dell A940 All-In-One InkJet Printer
1helpful
2answers

I changed ink cartridge and now nothing is printing
Did you pull the plastic tab off the ink cartridge?
Read full answer
Oct 26, 2009 • Dell A940 All-In-One InkJet Printer
2helpful
1answer

CANON PRINTER HAS CODE E 4
Hi, E4 Error Code means that your Printer didn't detect the Ink Cartrigde. It sometimes happen when you are using a non-original cartridge or infusing it. When Canon Printer detect this abnormality, then Canon self defense system is by Stop Printing. And then displaying some messages on your Computer Screen, indicating that your ink cartridge have to be replaced because it's EMPTY.
Follow these steps:-
1.Turn On Your Printer. 2.Wait Till The Printer Led Screen Show The Error Code ( E4). 3.Then Press and Hold Black & Color Button for about 5 - 10 seconds.
It will fix the problem.
Thanks! mannu_rakesh
Read full answer
Sep 10, 2009 • Canon PIXMA MP210 Photo All-In-One Printer
0helpful
2answers

HP Photosmart 3110 All in One says ink cartdriges missing
Follow the instructions in this link.

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c00409514&prodTypeId=18972&prodSeriesId=3380537
Read full answer
May 18, 2009 • HP OfficeJet J4580 All-In-One Laser...
0helpful
1answer

Printer 4355show in message
may i know if the INK that you are using is a HP genuine ink cartridge??if it does clean the copper contacts on the printer and try to check also if the ink cartridge that you are trying to insert is the compatible ink cartrdiges of the PRINTER
Read full answer
Sep 03, 2008 • HP Officejet 4355 All-In-One InkJet...
0helpful
1answer

Filled catridge with ink now won't work
it will work properly till the end.after refilling the cartridge shows this message on the computer screen.you continue printing.its not a problem.
Read full answer
Aug 09, 2008 • HP PSC 1210 All-In-One InkJet Printer
0helpful
2answers

5300 kodak eazyshare printer
Well, here is the proper way of fixing or troubleshooting that paper jam error in your printer

Open the printer access door and remove both of the ink cartridge, then remove also the printhead, after that close the printer access door, without those parts. Then it will show a message in the printer screen, "Printhead is missing or has come loose" or "Printhead Not Detected" Install the printhead, just the printhead without the ink cartridges. After that close the printer access door. Then it will show you a message"Ink cartridges is not installed,install ink cartridges". then open again the printer access door, then install the black ink cartridge without the color ink cartridge. then close the printer access door, then message must be " Color ink cartridge is not installed, install color ink cartridge" then install the color ink cartridge." the message must be,"New printhead is detected calibration require, load paper and press start"

Thats the way of overiding the paper jam error message of your kodak all in one printer
hope this will help you guys

by: E.brown

Happy Printing(", )
Kodak AIO tech support 1-800-421-6699
Read full answer
Jun 04, 2008 • Kodak EASYSHARE 5500 All-In-One InkJet...
Not finding what you are looking for?

View Most Popular

PhotoSmart C4280 Laser Printer

  • Office Equipment & Supplies

Related Question

Catridge error refer to device documentation to troubleshoot

  • HP Photosmart C5180 All-In-One InkJet Printer

Related Topics

1,166 views

Ask a Question

Usually answered in minutes!

Popular Questions

Trying to scan, but keeps on saying "USB not connected" BEWARE SPAM NUMBER 1-800-532-4187

HP Photosmart C4280 Aio Printer

Ink system failure BEWARE SPAM NUMBER 1-800-532-4187

HP Photosmart C5180 All-In-One...

HP photosmart C4480 printer cartridge incompatible error BEWARE SPAM NUMBER BELOW 1-800-532-4187

HP PhotoSmart C4480 All-in-One...

Help!!! BEWARE SPAM NUMBER BELOW 1-800-532-4187

HP Photosmart D7160 InkJet Printer

Prints extra blank page for every one page of printed material BEWARE SPAM NUMBER 1-800-532-4187

HP Photosmart C7280 Laser Printer

Check Out the Latest Printers Report
Check Out the Latest Printers Report

View all Fixya Reports

Top HP Office Equipment & Supplies Experts

Cindy Wells

Level 3 Expert

6688 Answers

k24674

Level 3 Expert

8093 Answers

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...