HP Photosmart R507 Digital Camera Logo

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Ben Chambers Posted on Apr 11, 2007
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Arrrggghhhh! i have a problem with the lens of my digital camera (HP R507). When I click the 'on' swith the camera makes a whiring sound and the light comes on as normal but then the camera will automatically switch itself off - presumably because the lens is not opening at all. The cap will not open fully and then it closes again very slowly. Please can anyone help?!!?? I have tried to clean round the edges of the lens cap with a cotton bud which did not make any difference at all.

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  • Master 2,985 Answers
  • Posted on Aug 05, 2007
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Joined: Apr 27, 2007
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The lens mechanism is shot. This will usually mean a replacement camera Check out the customer support -but I reckon new camera is going to happen any time soon

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Sounds like this camera will need inspection and repair by HP. Since it was expensive, it might be worth doing, so I would send it directly to HP (find out where and how at their website). Pack it in several layers of bubble wrap, not packing peanuts! HP should offer you an estimate for cost of repair, or possibly a trade-in. Good luck.
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