Our Brother IntelliFAX 2800 fax machine doesn't feed documents anymore, unless we individually push each page into the feeder. This is with every single page we fax, and it causes enormous headaches.
Is there something we can clean or adjust to make the document feeder actually grab individual pages like it's supposed to? Or is this a standard problem on Brother fax machines?
Thanks for any suggestions!
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The ADF or automatic document feed roller(s) are dirty and need to be cleaned. Just open up the panel where the documents go into and look for the feed roller that feeds the documents in. It is a grey or black rubber tire about 1.5 inches wide and will be i the center when looking from left to right. Use a cloth with a little glass cleaner sprayed on the cloth and clean an area of the tire then rotate the tire to clean the rest of it.
Once done your documents should feed fine again.
Very common problem that I see all the time.
Good Luck and Thank You for using Fixya
Either, you have a dirty contact sensor glass (and I hope that is the case) or your contact sensor has a faulty section. The contact sensor is basically the method which your machine uses to scan documents. Even machines with a lamp and mirrors have a slip glass that can get dirty as well as mirrors. Lift up the doc feeder to reveal the glass strip that the document feeds across, you may notice it light up when you lift the cover up or touch the document sensor arm. Hopefully, there is dirt (usually tippex or white out) stuck on the glass in that particular area. Use a alcohol cleaner to remove those stubborn types of dirt and in future let the tippex or white out dry before scanning. It may even be the gum from a post it pad which is harder to see as you look into the feeder but just clean that glass well and hope that you don't need a new contact sensor. Maybe there's paper stuck there.