The Health Master 100 blender motor is not working anymore. It is just making sounds but not spinning at all. How can I get this resolved because there is a lifetime warranty on the product.
Take your motor to a small appliance repairman. It might be something very simple that failed like a loose wire...then follow my tips below..................
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I have been thru the fire about this! I sent my Healthmaster in recd
another and it failed also. Almost always..it is the bearing that fails
in the caraffe that supports the blade. The bearings that Jack Lalanne
had installed in China..were not sealed...so they would allow water to
enter corrode and eventually all of your blenders contents would come
out thru the bottom! Or another thing that can happen is your blade
will freeze up due to corrosion....and become immovable.
Jack
Lalanne healthmaster is out of business. I manged to get a refund from
Tristar..lalannes distributor..BECAUSE they authorized me sending my
belnder back for a new one...and then they cashed my shipping check and
then threw out my blender!!!!! I also had to call for weeks till I
drove Tristar insane...so they ponied up the dough
So I doubt you can receive any money.
But this is what you CAN do!
1)
If your motor functions well..you can buy a new carafe for 45 dollars
or so from Cooking toys ( google cooking toys and it should come up)
2)
OR if your cheap like me...and your blade doesnt rotate easily due to
corrosion and your caraffe isnt leaking much...put a couple drops of
oil on the outter rim of the bearing ( That would be located directly
on the bottom of the outside of the caraffe..it surrounds the knurled
metal part that is inserted in the motor for blending.
My blade was
corroded and leaking a tiny bit..I put some olive oil on the bearing
and it worked great! I have been able to use my caraffe for a month
now...when I expected to have to buy a new one from "Cooking Toys"
Which I will do if this one fails.
3) If you buy a new caraffe form
cooking toys..my advice? OIL THE BEARING WITH A LITTLE OIL...(any kind
of vegetable oil) AFTER EACH TIME YOU USE IT! I SUSPECT IT WILL LAST
INDEFINITELY>>>BUT TIME WILL TELL!
I wish I could tell you a definite solution. Have you tried calling 973-575-5400 (ext 129)? I realize it isn't toll-free. According to several web sites, the manufacturer has discontinued the product, but they should definitely still be supporting the motor warranty.
Mine is eating the bearing in the bottom of the pitcher. That seems to be everyone's most frequent problem although mine hasn't actually started to leak yet. The motor is just fine. I suspect Jack Lalanne started getting complaints about the pitcher bearing and dropped his support for the product because of that.
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After about a dozen uses, the motor on my Health Master 100 went out. I am unable to get a response from the manufacturer, and this product was listed as a 100 year warranty on the motor (one of the reasons why I purchased it).
I ORDERED A HEALTHMASTER 100 ON APRIL 24, 2008. LAST WEEK, I PUT IN SALAD INGREDIENTS, AND SPARKS BEGAN TO FLY. IT TURNS OUT THE BLADE CAME LOOSE, LEAKED UNDER THE BLENDER AND SPILLER OVER INTO THE MOTOR. I CALLED THE COMPANY THREE TIMES, AND THEY FINALLY TOLD ME THE BLENDER IS NOT IN STOCK AND TO CALL BACK IN 4-5 WEEKS, AND SINCE I DID NOT BUY THE WARRANTY IT CANNOT BE REPLACED, AND IT GETS BETTER...JACK, HIS WIFE, AND THEIR HUCKSTER ARE STILL ON EVERY CHANNEL STILL SELLING THIS.
my blender took 4months to come one month to seize replacement sent so they said two months later no show call them oops order never went thru atlas newone arrives ,two more months later.
yeah open it use it the control knob goes flying off call again sept08 here it is march 09 still no blender keep telling me they are back ordered but i'm on the listmy husband bought me this for a christmas present for dec07 what gives
save your money its not worth it.and i gave my 20 year old vitamix away for this still kicking myself in the desirer or however you spell **** nicely
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