Question about Western Digital Essential NetCenter WDXE1600JB (XE1600JBN) 160 GB Hard Drive
Hi Joat, I have a netcenter wd1600p019 NAS drive (160GB) The status led went from blue to orange , then off. It no longer spins up or is visible to pc or router. I have tried a substitute power supply but no cigar! The drive has 100gb of data on it. I have found a couple of bad reviews of this product (after buying it) with WD apparently saying you can NEVER recover the data?? I don't beleive it! Can I buy a new wd1600 and swap the drives? Is there software I can buy (or download) whgich will recover the data? Please help Thanks a lot, Martin
Mine 250 GB Netcenter began to click last week, signalling a dying drive. The lamp would flash orange and blue forever.
When I finally accessed it, through persistence, repetition, coaxing, laying it on its side, whatever...I salvaged all my photos, music and other documents to an external USB drive.
On the web, everybody says that once these things die, they are as good as junk. There are also those who claim that WD used a Linux-based OS and one cannot access their files on an XP computer.
Today, I opened the casing, since the thing is way out of warranty territory. Instructions here: http://www.tristanscott.co.uk/articles.php?artno=11
I removed the drive (a WD2500JB, 8MB cache, EIDE).
On a gamble, and after learning that the original drives were discontinued, I got a 500 GB((WD5000AAKS) drive, screwed it in, and reconnected to the network. Hey Presto! It was there, the whole 499GB, and I didn't have to do much more than create volumes and sharing folders. Means that the firmware for configuration is on the circuit board and not on the (defective) drive, and that any disk capacity up to 500 is recognized.
Now have twice the capacity and can use the enclosure for a few more years.
So, if you can get it to spin just once, get your data out and swap it. One thing you should NOT do it take the drive out and try to access or format it through Windows. It is formatted in a unique way by WD.
Posted on Oct 27, 2009
I had this same problem. The solution is to unplug it from your UPS and plug it directly into the power outlet. I know this sounds crazy but afte 1.5 hours on the phone with WD tech support I finally got to a top level tech and he said this is a common problem. They just don't work consistantly when plugged into a UPS.
Posted on Sep 10, 2008
Sorry, mine just worked a little longer... after I think 10 or 15 years reliably working, I switched it off because I went off for some days. I think, that was the mistake honestly.
So, I saw this orange/blue blinking after switching on.
I realised that the harddrive itself didn't spin.
I opened the case (brutally because it was end if lifetime) and connected the harddisks power to a power cable of my computer and the controller to the power supply of the WD Netcenter.
And that solved the problem.
Now I am copying all data to another drive (using beyond compare, a great tool) and that's it.
Posted on Nov 28, 2013
Well I'm fighting too with WD net center. But this time WD stopped support software upgrade for the Windows 7 and Snow Leopard 10.6.
It is very disappointing that Western Digital just do not care. The fix can be achieve only by Software update. What is your experience? Does your Net center work under new OSX? I have this model http://www.amazon.co.uk/Western-Digital-Netcenter-Network-Retail/dp/B000BVKIQY
Posted on Jan 03, 2010
I have also a problem:
I have a 500 GB Netcenter, linked to a router
(Syslink). This morning, as I switches the harddisk
on, the light around the on/off button flashes from
blue to red and I have no access to the programs
and resources anymore (I think I have downloaded
500 GB full onto it and that is why the harddisk
won't work anymore...I did burn away data regullary
but could not do that lately).
Can anyone tell me:
Did you have the same problem and how did you
solve it? Would push the reset-button on the
backsite of the harddisk solve it or would I loose
all the data by doing that?
So I can not access the data anymore, no matter
from what computer I try....
Thank you very much indeed.
Posted on Mar 14, 2008
Hi Gary, I've solved the problem. I used software called Universal file system explorer. You will find them easy enough with google. It will do a complete scan of the drive and then put your data into it's own folders....jpg,doc,xls etc etc. It took a few hours but found everything. Good luck. Martin
Posted on Jun 20, 2007
I have the same problem. WD have said these units are known to be defective and to return for replacement. I need to know how to recover mu data first.
Posted on Jun 20, 2007
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