Jenn Air wall oven-Broiler element comes on and will not turn off....
I have a 27" Jenn-Air wall oven (convect bake model). When we try to bake something normally by just pressing bake and selecting the temp, the top broiler element comes on and will not turn off. Eventually we'll get the F2 code displayed. The lower element never does come on. The only way to get the oven to turn off is to turn the breaker off. We let the oven sit with the breaker off for several hours then turn the breaker on and try again, but the problem persists. Can you tell me what is wrong and ballpark the cost to fix it?
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Re: Jenn Air wall oven-Broiler element comes on and will...
Boone, by the sound of your post it sounds like the power relay board could be bad. If you had a stuck or shorted keypad, you should be getting a different code. The F2 code means an overheated condition. If it's a double oven it could mean a secondary board failure. The way to go on this would be to ohm out the temp sensor first. Should read about 1100 ohms at room temp. Another way to check it is to swap the bake and broil wires on the power relay board. They will be marked BA and BR. Fire the oven up again and if the bake element comes on then you know that the broil relay is stuck or shorted. Without being there to do the tests, I believe that the problem lies in the power relay board. The part number for the board is 71003431. Priced around 116.00. Jenn-Air usually has a 5 year warranty on these parts. Hope this points you in the right direction. Catriver..post back
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I would start by checking the temp sensor of the bake temp settings. Pull it and its most likely bad your thermostat control, also did you ohm out the element before installing it i have bought many new bad ones as well. anything else just ask.
We've had a Jenn-Air wall oven & microwave, Model #JMW9530DAS for 9 years. We never had any problems with it except for the irritating dust that collects between the oven glass. After returning from a 10 day vacation, we got a 1c2c error code when pressing "Bake." The oven worked fine before we left so we were baffled. We tried other settings like "Broil" "Convect" to no avail. It kept telling us to call for assistance. We tried shutting off the power to the unit for a few minutes but got the same 1c2c error again. So we called a local appliance repair shop (associated to the appliance store we purchased the unit from) and paid a fee to have him assess the problem. He really couldn't pinpoint the problem but suggested it "could be the membrane or the controller." And, to top that, he said Jenn-Air stopped making the membrane but they are going to start making them again and we could get one in 6-8 months at a cost of $500. So now we were looking at a $300 controller & possible $500 membrane....plus labor. We were so frustrated that we decided to tackle the problem ourselves before going out and buying a new oven. We shut the power off and tried pulling the oven out of the wall. Too heavy. After about 20 minutes of the power off, we turned it back on and decided to use the "SetUp" feature as if we were using the oven for the first time, following the directions in the instruction manual. We stepped through the process (clock, auto convect, language, C/F, etc...) then pressed the "Convect" button (instead of "Bake") and voila! It worked! After the Convection Bake Preheat worked successfully, we pressed "Bake" and it worked, too. We just saved ourselves over a thousand dollars as we were going to get rid of the piece of junk. So, before you give up, try turning the power off for a half hour & use the SetUp key and walk through the process.
it could be the oven temp sensor rod located near the top of the inside of the oven,or possibly the bake element has a hot spot on the element and can no longer pass enough current thru this spot to correctly heat to your settings a hot spot on the element will look discolored in this area
Hello- It sounds like it is not getting 220V. I would first check the breaker and reset it a couple of times to make sure that it is sending 220V to the oven. There could be a problem with the relay board not sending enough voltage to the element. I would also check to see if the convection element is ok, it may share a common 120V wire with the bake element. If you are unsure about testing the elements then I would call a Tech out to test the voltage. The oven may have to be pulled to determine if there are any shorted wires. Good luck and best regards.