Dell 5110 printer has a cyan ghost next to the image. Also, about a 1 inch tall cyan horizontal band that repeats about 8 or 9 times down the page. bands are evenly spaced. Any idea what's wrong?

3 things you should do first.
1) Run the printer utility and do a nozzle clean.
2)Then do a print head clean
3) Then align the print heads.

Observed ghost image:Primary level: Replace with another cartridge & check the qualitySecondary level:Teflon sleeve faulty, replace it if available or replace fuser assm.( Technical skill required for attempt secondary level)

Normally ghosting is caused by a bad fuser.
Put paper in the manual feed tray(tray 1)
Print something. As the paper gets 1/2 way into the printer, open the cover..
Look at the paper. If there is no ghosting, the fuser is bad. If there is ghosting, could be a cartridge drum.
Follow these steps print a Print quality troubleshooting page to identify which print cartridge is causing the issue.

1. Open Toolbox .
2. Click the Help folder, and then click the Troubleshooting page.
3. Click Print , to print the page. The page prints five bands of color, which are divided into four overlapping sections. By examining each section, you can isolate the problem to a particular print cartridge. Figure 4: Print quality troubleshooting page bands 1 - Yellow 2 - Cyan 3 - Black 4 - Magenta

Run a half test. While printing a few pages, open the cover, pull out the toner and look down at the paper. If you see the ghost images replace the toner. If you don't see the ghost images, replace the fuser.

Hello,

You have a worn image drum. The drum is the part of the printer that the print image is created on before it transfers the toner to the paper. This part is coated with a very thin layer of Teflon so the toner does not stick. When it gets worn the toner starts to stick and that produces the shadow or ghost image approximately 3 inches down the page because the diameter of the drum roller is 3 inches. You will need to get the part DR-350, Office Depot has them as well as many places on the internet.

I hope this helps, if so please rate our solution.

Buddy
Corporate Computer

check your magenta cartridge, and use a genuine toners

its probobly drum then you need to replece it

are you getting any error messages from the printer's control panel? if not you can try inspecting the fuser drum for for gouges, grooves, or any other type of damage.

tthanks about that but i dont know how to deel with that

First off, this is a comment from a random person who may or may not know ALOT about these printers and toner/printer design in general. All toners are not designed to the same specification. Toner is a combination of plastic "pigment" and iron like shavings to make it magentically attracted to the electrical charges within the unit. Different toners conform to different grades and mainly size of the particles within the blend. The manufacturer doesnt only recommend that you use their toner to make them money, yes of course it makes money, but its because when the unit is designed it is designed to use a certain grade of toner, trust me if you put the non-branded toner vs the branded toner under a microscope you would see quite a difference. Often the non-branded toner is much larger in particle size (obviousely because its cheaper to make at this spec). This causes a variety of issues from excess toner not being cleaned off of developer rollers, IDT rollers, or clogging of toner dispenser tubes in the unit and the micro filters contained at the toner dispenser assy and developer assys. Also as for the issue not changing when switching to dell branded toner - the dispenser tubes within this unit contain up to 500-1000 pages worth of toner, making no change in toner you make immediately visible. Also depending on the damage caused by the previous toner, it may not be able to be fixed until all the components in between the toner and final delivery (drum cart) are replaced. In this case more than likely the toner dispenser assy, all developer assy's, and drum cartridge need to be replaced, and than be sure to stick with factory branded toner :)