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Posted on Dec 23, 2008
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Protection message appears on screen

HCD-C770
S-Master
5.1 Digital Amp

1 Answer

nuwan chinthaka

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  • Expert 111 Answers
  • Posted on Jan 12, 2009
nuwan chinthaka
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Joined: Nov 26, 2008
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Speaker protection circuit malfunctioning or turnd on for protecting the speakers from faulty output section.
give it to repair proffesional or we will try together to repair it.
are you technicali sound .
(electronics)

nuwan.......?

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0helpful
2answers

Sony hcd-ec99i i have no sound from the speakers at all. I am not getting the protect message. please help

Check the simple stuff first

Is it muted?

Is the source selected sending signal (radio staion broadcasting, cd playing, ipod all the way ect)

Try doing some basic troubleshooting like,

see if all sources available yield the same result (TV, Radio, CD, Ipod, Aux jack)

When you turn the volume all the way up, do you hear an audible hiss from the speakers?(or use a test tone) If so, your amp is working and the problem is, your unit is not sending any signal to it.

If possible hook up your speakers to another system to rule them out, however I doubt that is your problem.

Here is sony's recommendation and a review video

Let me know what you get

SONY eSupport How to troubleshoot if there is no sound or intermittent...





If you need further help, I’m available over the phone at https://www.6ya.com/expert/gregg_27a4d257e54e7920

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Protect on a sony usually means there is a problem in the amp section. On that model, it would probably need to have the entire amp pcb replaced.
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Usually that is caused by a bad amp IC. Normally on this model, you would just replace the entire main pcb.
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Change the audio amplifier IC are on short circuit and that´s the cause your device goes to protect mode
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Sounds as if the memory card may be corrupted. In order to remove the write protect, make sure you have downloaded and saved all of the images from the memory card to your computer and then having the card in the camera you will need to run the format option and this will permanently remove the write protect as well as all of the images from the card.
The card should be able to be used again after the write protect is removed.
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