Question about Magic Chef CAV4000 Top Load Washer

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Unbalance When it is in spin, unbalance, checked spring are ok nothings was loss. please help me.

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Jeff Rockwell

Jeff Rockwell

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You problem may a simple leveling issue. Check your machine front to back and side to side to ensure it properly level. Also, most top-loaders have "self-leveling" feet on the rear legs. If you walk up to your washer and it looks like the back is sitting lower than the front, you may only have to follow a few simple steps to re-level it. If your machine is equipped with this type of leveling system all you have to do is to lift the rear legs of the floor about two-inches by rocking the machine (empty of water, of course) towards you: 1. Lift the lid. 2. Place one hand under the rim of the front casing (not the wash tub). 3. Place your foot at the center of the front base to keep it from sliding. 4. Pull towards you to lift the back feet off the floor. 5. You should hear clicking noises as the feet re-level. 6. Slowly lower machine back to the floor. This should take care of most leveling problems that cause your machine to vibrate and shake during the spin cycle. These legs periodically become unlevel due to vibration and need to checked from time to time. I hope this may help you.

Posted on Apr 15, 2007

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I have same issue... My model i s FAV6800AWW. Failure Code is dC and uC for unbalance. I had replaced the clutch assembly 4 months ago (dyi) due to no spin.. it worked fine until now, where the unbalance issue is happening. For this issue, I have self tested the displacement sensor and it worked fine... I saw that on another forum that struts may have been issue.. so, I replaced the front struts. The back of the tub is hooked in by two suspension rods. The washer is leveled.. The tub spins/works when there is NO clothes in the tub... Only when I add any clothes, the tub starts to spin wildly until the displacement sensor kicks in and/or retrys or shuts things down... what's left to do??
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Oct 18, 2009 • Kenmore Washing Machines
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Dec 26, 2017 • LG Washing Machines
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Model FAV6800AWW has problems with spin cycle with a small load. Will start to pump out water and spin, but stops. Load is unbalanced and constantly gets that way. We get an error message (?) dc.
Hi ceverett7 I’m an owner and have a solid feel for issues with this machine. Please see this post and review and let me know if I can help you with this very common issue (dc/UC errors in spin cycle) with the FAV6800AW and FAV9800AW machines. I have guided a number of folks thru the issue. I feel it will come down to a clutch issue but check out the TDS sensor. That is an easy check and cost nothing but your time. If you elect not to DIY the fix you can expect the cost to repair to be in the $3oo+ range. Be advised the clutch I recommend for replacement has gone up in price but is still a cheap fix.
TDS check from the SM;
Tub Displacement Sensor Diagnostics check.
It is possible the Tub Displacement Sensor may have failed try this check which is in the Troubleshooting guide stored in your washer console or refer to the SM.
Enter the Service Mode by pressing and holding the Enviro Plus and Spin Only keys for three seconds or the display reads “00”

Press the Super Wash key display reads “in”…something like that.


Press Delicates the Display will show “UC” (Unbalance Closed).


Push tub to the back right corner of the machine the display should change to “UO” (Unbalance open). Release tub and the display will show “UC” (Unbalance Closed).


Press Hand Wash.

Pull tub to the front left corner while pushing the tub down the display should change to “UO” (Unbalance open). If you get these results your Tub Displacement sensor should be OK and I believe it’s not the component failure producing dc/UC errors in spin cycle. I would remove the clutch for inspection and re-lube. There is a more technical troubleshooting method to check Tub Displacement Sensor in the Troubleshooting guide and Service manual.
We can turn on the drain pump in Service Mode to pump out excess water, let me know if you need help with that. The link I have in this post will send you to the Service Manual on this site in PDF format .
I believe a lot of folks toss this $1K machine when a $50 dollar clutch replacement or an even cheaper a Oneway roller clutch bearing clean up (if the bearings are rust free) will get the machine back in service.
Post back if you decide to DIY the fix and need help.


You can pump out excess water when you fail with dc/UC unbalance errors with this process from the Service Manual.

Close the lid and enter the Service Mode by pressing and holding simotaniously the Enviro Plus and Spin Only keys for three seconds or the display reads “00”

Pres the Delicates key this will lock the lid.

Now press the Presoak key the drain pump will turn on.

Turn off the drain pump by hitting the off button or hit the Presoak key.

Good luck… Rich
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Aug 10, 2009 • Maytag Neptune FAV6800AW Top Load Washer
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1answer

Maytag fav9800aww washer has trouble code stating unbalance circuit is open or out of range washer completes the spin cycle as long as the machine has nothing in it with any kind of load it starts to spin...
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I have put together a step by step process to perform a clutch replacement process, this repair will get your $1000 machine back in service with a $50 dollar clutch replacement. Worse case you can give the repair person some facts and maybe control cost and speed to repair. I believe you will find you will pay $300 - $400 to have it repaired.

If you pay more than $50 dollars for the clutch you are throwing money away. Clothes Washer Clutch - 25001169

You can try this test just to rule out the TDS as the failure point almost all the time dc/UC unbalance errors are related to clutch issues with this machine model.
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It is possible the Tub Displacement Sensor may have failed try this check which is in the Troubleshooting guide stored in your washer console or refer to the SM.
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I believe a lot of folks toss this $1K machine when a $50 dollar clutch replacement or an even cheaper a Oneway roller clutch bearing clean up (if the bearings are rust free) will get the machine back in service.
Post back if you decide to DIY the fix and need help.

Good luck… Rich
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Aug 09, 2009 • Maytag Neptune FAV6800AW Top Load Washer
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