Question about Canon MVX20I Mini DV Digital Camcorder

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Canon MVX250i Zoom Problem

My trusty (nearly 3 years, old so well out of warranty) Canon MVX250i has developed a fault and is now permanently stuck on maximum zoom, the zoom slider no longer has any effect. So with digital zoom off I'm permanently at 16x and with digi-zoom on 320x! It seems that the best course of action is probably to send to Canon or someone like Plymcare for repair, but before I do has anybody else had (and fixed) this problem? Is there anything I can do myself to save having to return it? I've been through the User Manual with a fine toothcomb and couldn't find anything helpful (e.g. if I had set something incorrectly in a menu somewhere). As always, sods law applied and I did not find the fault until the day of a friends wedding which I wanted to film, but fortunately he also had a Pro making a video so I still get to see what went on, all I have is a couple of minutes of very close up shots of the Groom and Best Man!!! Thanks in advance for any help.

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  • Anonymous Jan 11, 2009

    Just the same problem. It allways Zooms in to max tele

  • Anonymous Jan 26, 2009

    I have the very same problem. I tried to fix it. I unscrewed the plastic panel positioned over the beeper. Under the panel there is an FCB connecor (linked to the beeper) where a small flat cable is inserted in. I temporary fixed the problem just disinserting/reinserting the cable from the connector. But after a while the problem appeared again. The fixing method worked so many times (every time only for few minutes/hours) that I'm pretty sure that the problem is due to this connector but I'm not able to fix it permanently. It could be also due to a combination between a connector problem and the sliding zoom command not working properly but I have not been able to unmount that sliding switch (an internal screw make it impossible with standard tools).

  • davebreddy Mar 27, 2009

    Dave from Cheadle Cheshire, I bought my MVX250i when it was first launched, I have put about 15 tapes through the camera and the zoom has stuck. If cars are called in with a design fault why not cam-corders which are not used very much. These big companys do not care.

  • davebreddy Apr 12, 2009

    I am amazed - this worked for me !! thank you.
    Dave from Cheadle.



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I had this problem on this camera. I found the battery removal rechnique seemed to work for only a short while, then the problem would come back repeatedly. I looked into just buying a new one but when I explained the problem to a salesman in an independent camera shop, he asked me if I'd just tried hitting the top of the camera. Apparently the motor sometimes gets stuck. Since the camera was virtually useless I tried this (hit it 2 or 3 times quite firmly, near the lens and by the accessory shoe). Now it zooms in and out perfectly and so far hasn't reverted to its problem state.

Must try to give the camera shop some other business - maybe when I buy a new stills camera

Posted on Aug 18, 2009

  • Rob_z32 Mar 12, 2011

    Fantastic! I've had this problem on and off for years. Sometimes the zoom gets stuck at full; other times it just slowly creeps forward and I have to keep pressure on the switch in the 'wide' direction to hold it still. I've had it 'repaired' three or four times but every time the problem has returned. I was repeatedly told it was the function block, whatever that is. Now, within two minutes of googling the problem, I found this advice. I hit the camera once and the stuck zoom was released but kept creeping. I hit the camera twice more and the creeping stopped. I'm delighted! Thank you for posting this tip.


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Yeah, I had the same problem with mine...I changed the skin detail to soft and it miraculously fixed! It may work for you, it may not, but I'd give it a try.

Posted on Jul 24, 2007


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