Handset is charged but says Connecting...then No Connect, what to do?

While the screen goes blank, does it drop the call? Are the handsets fully charged, or are they on the charging dock whenever they are not in use?

The batteries may need to be replaced. Bad batteries can in some cases cause the phone features to not fully work. They are located in the back, bottom of the handset.

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/mike_005777b2fc6bfc30

Is the base station plugged into the phone jack on the wall?

When a cordless phone says "Out of Range" or "Searching for Signal", there are a number of possible issues (assuming you are close to the base). 1) The handset battery may be low and not taking a charge. If the battery is more than a year old (including time spent in storage), replace the batteries for both handsets.
2) The base may not have power or an incoming telephone line signal. Check that the power adapter is warm (power to the base). Use another phone cord (and a second phone (preferably corded) to check for a dial tone). If a second phone has no dial tone, see below for diagnosing a phone line.
3) The phone base has lost the registration information for the handsets. A way to reset the phone is to unplug the power cord (from both the wall outlet and the phone base) and the phone data line and unplug the batteries from all handsets. Wait several minutes then plug in the base power and data cords and then reconnect the phone batteries. You may want to re-register the handsets. This is done by putting the handset in the main charging base for 20 seconds when the handset is fully charged. (See your phone manual) The phone was made by Thomson Electronics for GE; the manual is available here: http://www.home-electronics.net/USER-GUIDES/25952_DOM_EN_CL_IB.pdf .
4) The phone base or handsets are not transmitting or receiving the signals properly. This means that the phone needs repair or replacement. If it is under warranty, contact the manufacturer. Otherwise decide if the phone is worth the repair costs.

If you have no dial tone at the jack where the base is connected, check another phone jack on that line. If you still have no dial tone, find where the phone service comes in. Then open the service box and if the service is fairly new, plug in the RJ-11 test phone and listen for a dial tone. If you can't plug in the phone cord or there is no dial tone, contact your service provider. They will test and fix any outside problem.

If the problem is inside, inspect the visible wires. If you have a DSL filter as part of the inside wiring, check/replace it. If only one jack has a problem, open the faceplate and fix any loose wires. There are two faceplate designs - screw terminals or keystone jacks. For the screw-type, the conductors must be stripped and secured under the screws. For the keystones, the conductors are not stripped but pressed into the terminals with a punch-down tool. This tool is available at many home improvement stores in the wiring aisle. See http://www.lanshack.com/wire_phone_jack.aspx for a diagram of the wiring.

If the problem is not in a visible part of your wiring, you may want a professional to find and fix the problem. Your telephone provider will be willing to do the work for a fee.

I hope this helps.

Cindy Wells

The battery in the handset could be bad . First I would test that the base unit is recieving dial tone by pressing speaker button on base unit. If there is dial tone then problem is in handset or in base unit communication to handset. Try resetting power to base unit. Check manual for any re-initialization procedure. If the base unit is not receiving dial tone then I would test that the phone line is delivering dial tone to the base unit by connecting a known good phone to the line cord. If the dial tone is not present , problem could be in line cord from outlet, outlet, building wiring, or service provider.

Hi.. Let me try to help you if I can... I'd like you to check a few things,

1) Open battery cover on handset & make sure that the battery pack is installed correctly, and not upside down. Also make sure the little wires that come from battery pack are plugged into the tiny jacks of the phone (usualy red & black wires) in handset is fully attached & pushed snuggly into the handset... and if No wires, check to ensure the part that does connect the battery to handset is not covered with a plastic film of tape or paper as right from a manufacturer they sometimes do that to preserve length of battery until product is sold to you..

2) Check the bottom of the handset phone, that sit in the cradle of the electric part of the recharger, and make sure there is nothing like plastic or paper covering the connections between the bottom of the handset and the charger. Make sure there is a full on connection for a full charge to the handset. As with some cordelss phones Ive had the red LED light will not come on if there is something blocking a full connection for a charge.. The red LED light on base, only comes on when the electricity is flowing into the handset. The slightest tilt not allowing handset a full charge, wont give it a FULL charge.

3) You say " NEW. Out Of The Box" I hope when you connected the battery pack into the handset, and made sure it was connected right, you then allowed handset to charge at least a FULL 12 -24 hours before trying to use your new cordless phone. as the batteries right out of the box, are rarely already fully charged when any cordless phone is bought and then it does need 12 - 24 hours for a FIRST FULL CHARGE...

If you can check all 3 of these questions, and let me know how things are back on this posting, if you stilll can not solve the problem after a full charge to battery, I may have some other ideas that can help.

Good Luck
Stevie

AT&T 2.4 cordlessE2126 handset will not reset to base

Same happened to me. Unplug the base from power and the phone line for 30 minutes. Same for the handsets - all. Take out the batteries. Retry. After it says 'registration failed'. Leave it in the cradle. Several minutes later it found itself.

it may be that the handset is registred to another base unit-
we had one base and one handset replaced by uniden, but the second (old) handset was still registred to the old base, therefore everytime we tried to deregister the handset it was looking for the old (replaced) base and of course could not connect and therefore wouldnt deregister. still havent figured out what to do yet

CAN’T CONNECT
1. Displays when one handset is on a call and the other handset presses PHONE.
2. Displays when base power is off and PHONE is pressed. You’ll
also hear a sad tone.
3. Displays when an out-of-range dial fails to connect.
MAKE SURE THE HANDSETS ARE FULLY CHARGED. MAKE SURE BOTH ARE TURNED OFF, OR NOT IN THE TALK MODE. CHECK THE BATTERY TO MAKE SURE IT IS IN SECURELY IF DROPPED IT COULD HAVE JARRED LOOSE.

Found the following in AT&Ts FAQs for your phone, I'll leave only what might be relevant: # Charge the handset for 12 hours. After the first charge, the battery will quick charge in only 8 hours. Re-cradle the handset nightly for recharging. The battery will not overcharge. # Connect telephone line from base to unit to modular telephone jack. If cord is already plugged in, unplug and reconnect at both ends. Also, you may want to try another cord from a working telephone. See the owner's manual under "Connecting to Phone Line." (you can get the manual here on the product page in case you lost it) # Try a working phone at the jack. If another phone has the same problem in that jack, the phone jack is defective. Good luck, hope you work it out