Canon ZR100 Mini DV Digital Camcorder Logo

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ROXANE HERNANDEZ Posted on Apr 09, 2007

NOT TAKING TAPE

My camera has been working great, but I was viewing tapes just about all day and this is when the problem started. When I place the tape in the slot,the slot will not go down and it says to remove cassette. The slot will go down without the tape, but not with the tape. It make the sound as if it was going to go down, but it does not.Please help. I really need this to work. My daughter has an "area" track meet on Wednesday, & I really need this to work Thanks a million, Roxane

  • Anonymous Nov 27, 2007

    yes

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  • Posted on Jun 30, 2007
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I have one doing the same thing. I called Cannon and the told me I would have to send it in for service. Now after reading that about 10 other folks having the same issue, I think Cannon has some issue with the ZR100. Of course mine is out of warranty. Everyone should call Cannon and complain.

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It sounds like your camera is experiencing a mechanical issue with the tape mechanism. Here are a few steps you can take to try and resolve the problem:
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  2. Eject the tape: Look for a manual eject button or lever on the camera. It's usually located near the tape compartment or on the side of the camera. Press or slide the eject mechanism to try and release the stuck tape. Be gentle and avoid using excessive force.
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