Question about Sony Handycam DCR-PC101E Mini DV Digital Camcorder

6 Answers

C:31:23 error with DCR-PC101 Sony camcoder

Recently I've been experiencing C:31:23 error on my DCR-PC101 Sony camcoder. To overcome this error I need to take the miniDV out and reinsert it. Its really irritating and causing frustrations :( pls. help me out.

Posted by Reev Paul on

  • vthevlad Jan 02, 2008

    i need the same help my handcam error C:31:23 is on (stooped sony)

  • JorieG Feb 08, 2008

    I have the same error of C:31:23 and it isn't resolved by taking the battery on and off. Sometimes taking the tape in and out resolves it but that is not practical and you loose the moment!



6 Answers

Herbert Fellows

  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 20 times.


    An expert that has over 10 points.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 13 Answers

Join the other 2,000 plus people at with this exact same problem across the entire Sony product line!
some advice:
Although you will find MANY people there that solved their problem by banging the camcorder, HARD, please don't try this first.
First, open it up and take the tape out, VERY CAREFULLY! You may have one or two parts that have come loose in there, specifically a small black roller and a white clip that locks that roller on. You will see pictures of where to look and what to look for on that website. If you turn the camera upside down and shake it, gently, they may well fall out. BE CAREFUL!!! That 2 cent white plastic part and 10 cent roller cost $25 plus shipping from Sony!!! If they're there, don't lose them! Thee is ample explanation on the website about how to re-install them if this is your problem. If not, almost 80% of people on that website fixed it by banging it, give it a try!

Posted on Feb 18, 2008



  • Level 1:

    An expert who has achieved level 1.

    New Friend:

    An expert that has 1 follower.

  • Contributor
  • 1 Answer

Ik heb problem stan op schrem klep is niet open

Posted on Jul 22, 2013



Had the same error message on my TRV-720, and could not come up with a solution for weeks until I found this website:

Now the fix you will not believe, nor did I at first, but requires you to power off the unit completely and "Smack it" a few times fairly hard.
Now you may do this at your risk, but I swear it fixed mine and all the other people listed at the above web site.
I thought it was a joke - but it works!!

Good Luck!

Posted on Jul 28, 2008


Don't buy SONY Handycams, this is so maddening!

Posted on Feb 07, 2008


  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Take the battery off for :60 seconds.
The problem may disappear on reboot.
(It works with my Z1-U)

Posted on Dec 05, 2007


  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I tried the Slap it method and sure enough it worked !!! Fantastic , Thanks 

Posted on Aug 12, 2008

Add Your Answer


Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

How do I fix error code E61?

No need of any special solution. I had the same issue/error message with my DCR-DVD01 - Sony camcoder which is now 9 years old.

What i did is the following? (weird steps):

1. Turn on the sony camcoder - while connected to wall power
2. Keep a heavy cloth on top of your dinner table or kitchen island.
3. Hold the camcoder facing up in the regular way as you try to
record a new video.
4. Hold on the front of the camcoder & at the back and gently tap
on the heavy cloth (as if you are going to smash it & break it).
5. Do this 3 times.
6. Shut down the camcoder.
7. Restart the camcoder after 3-5 seconds.
Thats it.
This worked for me.

Sep 29, 2013 | Frigidaire Dryers

3 Answers

Error c:04:00

have you ever replaced the batteries? if yes then make sure if it is compatible with the camcorder

Apr 07, 2012 | Sony DCR-TRV38E MiniDV Handycam Camcorder...

1 Answer

Hi! my sony dcr-trv265e can play the tapes via the video and tv but when i re-record over them its just a blank blank screen? so i need anothe tape or can i record over old tapes?

Sony and the other media suppliers do not recommend re-recording over any digital tapes, including MiniDV. Re using tapes can lead to dropouts and errors after only a few times. With MiniDV prices so inexpensive these days (in the grand scheme of things), is there any reason NOT to use new tape? Also, many companies keep all their MiniDV tapes as a kind of stock footage archive. You never know when you might need a shot that you have already filmed, and it saves considerable time and money to pick the tape off the shelf.

Mar 13, 2011 | Sony Handycam DCR-HC42 Mini DV Digital...

1 Answer

I am having a sony camcoder dcdr 101 e the software received alonfgwith it image mixer is not compatible to window 7. Please advise / privide me free image mixer software compatible to window 7 so that I...

If you captured to MiniDV you do not need to install the Image Mixer software.
Hook your camera up to the computer via Firewire (not USB) and use video editing software to "capture" the video. The capture process basically plays back your video in real-time and sends it to your hard drive. You'll need a lot of hard drive space available for this, though. 1 hour of MiniDV video is equal to 13GBs of hard drive space. So you may want to also get a fast external hard drive.
For a free video editing program for your computer, download this:

Mar 01, 2011 | Sony Handycam DCR-PC101E Mini DV Digital...

2 Answers

The vision is blury and it keeps flashing E:61:10

E:61:10 is a lens error code. Could be a connection issue between the lens and the main board or a bad lens. You will need to have this looked at by an experienced technician.

Aug 29, 2010 | Sony DCR-SR47 Camcorder

1 Answer

Sony MiniDV DCRHC52:using i.Link cable - Computer not detecting

Did you install the HDMI Drivers for BOTH PC & Camera? Without those it will never work. I don't think that there will be any firewire drivers for it? Anyway thats what you need to do.

Mar 14, 2010 | Video Cameras

1 Answer

DCR HC48 not working on battery

see the contacts on the both side are they rusty current is not passing thru the terminal properly try cleaning them with some rust removing liquid on a cloth and then try it

Feb 23, 2009 | Sony Handycam DCR-HC48 Mini DV Digital...

1 Answer

Camcoder dcr- trv265e regarding

Are you connecting with the usb a
>If yes try a different usb
>you need software to vies the video

Aug 28, 2008 | E.Digital Sony DCR-TRV265E camcorder Pal

1 Answer

Camcoder not starting up

Take the battery out and turn selection switch to camera and then turn it off. Put the battery back in and its working again.
if that doesn't work try
Try smacking the side of the camera relatively hard with the palm of your hand. Eject the tape and reinsert. You may need to do this a couple of times.

Feb 11, 2008 | Sony Handycam DCR-SR42 Camcorder

1 Answer

Reinsert Cassette

the switch sensors that switches on when the cassete settles in the door cabient those may be not working properly the qualified person should spray it with contact 90 over the switches to get better results regards , plz don't forget to rate thx

May 02, 2007 | Sony DCR-TRV285E Digital-8 Digital...

Not finding what you are looking for?
Sony Handycam DCR-PC101E Mini DV Digital Camcorder Logo

2,461 people viewed this question

Ask a Question

Usually answered in minutes!

Top Sony Video Cameras Experts

Muntejaya Ginting
Muntejaya Ginting

Level 3 Expert

10422 Answers

Richard C Cohen
Richard C Cohen

Level 2 Expert

171 Answers

Lee Hodgson
Lee Hodgson

Level 3 Expert

4810 Answers

Are you a Sony Video Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides