Question about Sony Handycam DCR-PC101E Mini DV Digital Camcorder

6 Answers

C:31:23 error with DCR-PC101 Sony camcoder

Recently I've been experiencing C:31:23 error on my DCR-PC101 Sony camcoder. To overcome this error I need to take the miniDV out and reinsert it. Its really irritating and causing frustrations :( pls. help me out.

Posted by on

  • vthevlad Jan 02, 2008

    i need the same help my handcam error C:31:23 is on (stooped sony)

  • JorieG Feb 08, 2008

    I have the same error of C:31:23 and it isn't resolved by taking the battery on and off. Sometimes taking the tape in and out resolves it but that is not practical and you loose the moment!



6 Answers

  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 20 times.


    An expert that has over 10 points.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 13 Answers

Join the other 2,000 plus people at with this exact same problem across the entire Sony product line!
some advice:
Although you will find MANY people there that solved their problem by banging the camcorder, HARD, please don't try this first.
First, open it up and take the tape out, VERY CAREFULLY! You may have one or two parts that have come loose in there, specifically a small black roller and a white clip that locks that roller on. You will see pictures of where to look and what to look for on that website. If you turn the camera upside down and shake it, gently, they may well fall out. BE CAREFUL!!! That 2 cent white plastic part and 10 cent roller cost $25 plus shipping from Sony!!! If they're there, don't lose them! Thee is ample explanation on the website about how to re-install them if this is your problem. If not, almost 80% of people on that website fixed it by banging it, give it a try!

Posted on Feb 18, 2008

  • Level 1:

    An expert who has achieved level 1.

    New Friend:

    An expert that has 1 follower.

  • Contributor
  • 1 Answer

Ik heb problem stan op schrem klep is niet open

Posted on Jul 22, 2013


Had the same error message on my TRV-720, and could not come up with a solution for weeks until I found this website:

Now the fix you will not believe, nor did I at first, but requires you to power off the unit completely and "Smack it" a few times fairly hard.
Now you may do this at your risk, but I swear it fixed mine and all the other people listed at the above web site.
I thought it was a joke - but it works!!

Good Luck!

Posted on Jul 28, 2008

Don't buy SONY Handycams, this is so maddening!

Posted on Feb 07, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Take the battery off for :60 seconds.
The problem may disappear on reboot.
(It works with my Z1-U)

Posted on Dec 05, 2007

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I tried the Slap it method and sure enough it worked !!! Fantastic , Thanks 

Posted on Aug 12, 2008

1 Suggested Answer


6ya staff

  • 2 Answers


Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

How do I fix error code E61?

No need of any special solution. I had the same issue/error message with my DCR-DVD01 - Sony camcoder which is now 9 years old.

What i did is the following? (weird steps):

1. Turn on the sony camcoder - while connected to wall power
2. Keep a heavy cloth on top of your dinner table or kitchen island.
3. Hold the camcoder facing up in the regular way as you try to
record a new video.
4. Hold on the front of the camcoder & at the back and gently tap
on the heavy cloth (as if you are going to smash it & break it).
5. Do this 3 times.
6. Shut down the camcoder.
7. Restart the camcoder after 3-5 seconds.
Thats it.
This worked for me.

Sep 29, 2013 | Frigidaire Dryers

1 Answer

I have sony camcoder DCR-TRV260.I have been trying to install the software on my laptop with widow 7 but the software cannot showing error. Please, how can i install the software?., so that my...

my guess is that the software is not compatible with windows 7. if that's the only pc you have, there are programs you can install to help you. this link should get you started and its from Microsoft...
hope this helps

Apr 17, 2011 | Sony Handycam DCR-TRV260 Digital Camcorder

1 Answer

I hv a dcr-pc101. Viewfinder and lcd display blank. Any Suggestion??? Pls help

The problem belongs to CCD IMAGER the part number is A1082392A. And for order please click here to see direct link.


Oct 26, 2010 | Sony Handycam DCR-PC101E Mini DV Digital...

2 Answers

The vision is blury and it keeps flashing E:61:10

E:61:10 is a lens error code. Could be a connection issue between the lens and the main board or a bad lens. You will need to have this looked at by an experienced technician.

Aug 29, 2010 | Sony DCR-SR47 Camcorder

1 Answer

Sony DCR-SR290 camcoder- turns off abruptly

ribbon cable located in the rotating lcd is cut. thats why the shut down its grounding it self out. needs to be replaced. real pain though, cable is serpintined around the part that rotates. sony does flat rate for prob. about 250 US

Jun 01, 2009 | Sony Handycam DCR-SR40 Camcorder

1 Answer

DCR HC48 not working on battery

see the contacts on the both side are they rusty current is not passing thru the terminal properly try cleaning them with some rust removing liquid on a cloth and then try it

Feb 23, 2009 | Sony Handycam DCR-HC48 Mini DV Digital...

1 Answer

Camcoder dcr- trv265e regarding

Are you connecting with the usb a
>If yes try a different usb
>you need software to vies the video

Aug 28, 2008 | E.Digital Sony DCR-TRV265E camcorder Pal

1 Answer

Sony PC101 will not eccept a tape

It might be the dew sensor, try blowing it shortly with hot air using hair dryer, if still the same, entire mechadeck should be replaced. thanks

Feb 13, 2007 | Sony Handycam DCR-PC101E Mini DV Digital...

Not finding what you are looking for?
Sony Handycam DCR-PC101E Mini DV Digital Camcorder Logo

2,392 people viewed this question

Ask a Question

Usually answered in minutes!

Top Sony Video Cameras Experts

Larry Stiles
Larry Stiles

Level 2 Expert

289 Answers

Al Rush

Level 2 Expert

270 Answers


Level 3 Expert

13434 Answers

Are you a Sony Video Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides