Question about Panasonic KX-T7630 Corded Phone

1 Answer

Message Lamp does not light

I have 5 Panasonic KX-T7630.  One of the phone's message lights (red) does not turn on when there are messages ont he phone.  Its does turn on with incoming calls.
If you can tell me how to turn this feature back on the phone that would be great.
Thanks,

Posted by scott519 on

  • scott519 Dec 23, 2008

    the *701 and extension worked - the light is now on.  I know where the vmail system is located.  I do not know if I have the software as the installer set it up.  They are difficult to get on site - is there somewhere I can download the software?

  • scott519 Dec 23, 2008

    Sorry!  The voicemail system is a TVA 50.  Thanks!

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1 Answer

Carl Navarro

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  • 2,460 Answers

This will be a two step answer. Walk to any other extension and dial *701 plus the extension that doesn't work. If it lights the message waiting lamp (of course it will), then please look for your voice mail system cabinet. It may be black, with a dark blue cover the same as the TDA phone system. Part numbers would be TVA-50 or TVA-100.

If all of the above is true, you need to do some notification programming in the voice mail system. Do you have the programming software if it's a TVA?

Carl

Posted on Dec 23, 2008

  • Carl Navarro
    Carl Navarro Dec 23, 2008

    It came on a CD. It's difficult because you have not told me WHICH system you have. Each TVA has its own software and upgrades.



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