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did you program the remote? or was it standard? if you did all of this it sounds like a new remote is in order,but I'd get the codes from the maker and instructions on reprogramming it,if that fails you need a new one
You can use an all in one remote to work most of the features. I have one of the newer models. (sorry don't know the model #) but I had to contact the all in one customer service and they helped me with a procedure to load the code to make the remote work with the AMW player.