Apple iPod nano 5th Generation Logo
Sonia Posted on Aug 30, 2012

I bought a used ipod model no. A1285 and it wont connect to my computer or itunes

I downloaded itunes on my computer and it wont sync to it it only shows that the ipod is charching while its plugged in the computer. or it wont connect to windows media player either

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  • Posted on Apr 16, 2013
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I bouth it bt dont now to use it

5 Related Answers

Lucky

  • 271 Answers
  • Posted on May 11, 2008

SOURCE: APPLE IPOD VIDEO 30 GB WHITE

Hi,

You can try to reset :

http://support.apple.com/kb/TS1382?viewlocale=en_US

http://support.apple.com/kb/HT1320?viewlocale=en_US

If you still have the problem you can try restore :

Note: Because Restore erases all of the songs and files on iPod, make sure to back up any files you've saved on the iPod disk. All of your songs, videos, podcasts, audiobooks, and games can be loaded back to your iPod provided that you have them stored in your iTunes Library.

How to restore your iPod:
For Windows:

1. Make sure you've reinstalled the latest version of iTunes.

2. Open iTunes, and then connect your iPod to your computer.

3. After a few moments, it will appear in the source list in iTunes. If the iPod's display doesn't show "Connected" or "Do not disconnect" you may need to put the iPod into disk mode to proceed.

4. Select your iPod in the source list and you will see information about it appear in the Summary tab of the main iTunes windows.
5. Click the Restore button. You will be prompted with one or more restore options that may prompt iTunes to automatically download of the latest iPod Software.

The 4 possible restore options are:

Restore Option 1: Restore - Restores with same iPod Software version already on iPod.

Restore Option 2: Use Same Version - Restores with same iPod Software version already on iPod even though a newer version is available.

Restore Option 3: Use Newest Version - Restores with the latest iPod Software on your computer.

Restore Option 4: Restore and Update - Restores with the latest iPod Software on your computer.

6. A progress bar will appear on the computer screen indicating that the first stage of the restore process has started.

When this stage is completed, iTunes will instruct you to leave iPod connected to your computer to complete restore.

7. During the stage 2 of the restore process, the iPod will show an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remains connected to the computer or iPod Power adapter during this stage.

Note: The progress bar may be difficult to see since the backlight on the iPod display may be off.

8. After stage 2 of the restore process is complete and the iPod is connected to the computer, the iTunes Setup Assistant window will appear asking you to name your iPod and choose your syncing preferences similar to when you connected your iPod for the first time.

For Mac:

1. Make sure you've reinstalled the latest version of iTunes.

2. Open iTunes, and then connect your iPod to your computer.

3. After a few moments, it will appear in the source list in iTunes. If the iPod's display doesn't show "Connected" or "Do not disconnect" you may need to put the iPod into disk mode to proceed.

4. Select your iPod in the source list and you will see information about it appear in the Summary tab of the main iTunes windows.

5. Click the Restore button. You will be prompted with one or more restore options that may prompt iTunes to automatically download of the latest iPod Software. The 4 possible restore options are:

Restore Option 1: Restore - Restores with same iPod Software version already on iPod.

Restore Option 2: Use Same Version - Restores with same iPod Software version already on iPod, even though a newer version is available.

Restore Option 3: Use Newest Version - Restores with latest iPod Software version on your computer.

Restore Option 4: Restore and Update - Restores with latest iPod Software version on your computer.

6. A message will appear prompting you to enter an administrator's name and password.

7. A progress bar will appear on the computer screen indicating that the first stage of the restore process has started. When this stage is completed, iTunes will instruct you to leave iPod connected to your computer to complete restore.

8. During the stage 2 of the restore process, the iPod will show an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remains connected to the computer or iPod Power adapter during this stage.

Note: The progress bar may be difficult to see since the backlight on the iPod display may be off.

9. After stage 2 of the restore process is complete and the iPod is connected to the computer, the iTunes Setup Assistant window will appear asking you to name your iPod and choose your syncing preferences similar to when you connected your iPod for the first time.

Or

Try to reinstall

To update and reinstall your iPod software, first download the latest version of iTunes.

http://www.apple.com/itunes/download/

Next, open the new version of iTunes and connect your iPod to your computer.

Select your iPod in the source list and click "Check for Update" under the Summary tab. iTunes will check to see if your iPod needs to be updated and perform the update for you.

Good Luck.

Live, Love, Laugh.

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Anonymous

  • 1 Answer
  • Posted on May 15, 2008

SOURCE: My Computer and iTunes does not recognize my iPod

my Ipod keeps beeping when plug in computer snd won't do anything else

Anonymous

  • 31 Answers
  • Posted on Aug 21, 2008

SOURCE: Syncing my itouch with itunes

Itunes can sync infinite ipods and should have no trouble, so there isnt a problem with having two ipods. Try this: turn off your ipod, hold the home button, and plug it into itunes while still holding the home button until a picture of the itunes symbol appears with a cable under it. itunes should say "ipod found in restore mode". this will get rid of any previous users' settings, and hopefully fix anything preventing itunes from syncing with your ipod.

Anonymous

  • 1 Answer
  • Posted on Sep 07, 2008

SOURCE: ipod nano 4gb

When i open my Apple IPod, screen turns to initiation mode and does not open. My PC also does not recognise the USB devise. Kindly help.

Regds,
Rafi

hb43081

  • 4 Answers
  • Posted on Oct 23, 2008

SOURCE: ipod not recognized by computer or itunes

I had the same problem. The problem ended up being with Itunes not working right. The solution I found was to download the program winamp and download the plugin for apple ipod. Then you can sync and add software thru winamp. After syncing one time it even worked with itunes but I like winamp better, so I synch all music using winamp.

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Open iTunes, and then connect your iPod to your computer using the USB or FireWire cable that came with your iPod.

After a few moments, your iPod will appear in the Source panel in iTunes.
Select your iPod in the Source panel and you will see information about your iPod appear in the Summary tab of the main iTunes windows.

Click the Restore button. You will be prompted with one or more restore options that may prompt iTunes to automatically download the latest iPod Software.

The 4 possible restore options are: Restore Option

1: Restore - Restores with same iPod Software version already on iPod. Restore Option

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If you are using a Mac, a message will appear prompting you to enter an administrator’s name and password.

A progress bar will appear on the computer screen indicating that the first stage of the restore process has started.

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During the stage 2 of the restore process, the iPod will show an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remains connected to the computer or iPod Power adapter during this stage.

Note: The progress bar may be difficult to see since the backlight on the iPod display may be off.

After stage 2 of the restore process is complete and the iPod is connected to the computer, the iTunes Setup Assistant window will appear asking you to name your iPod and choose your syncing preferences similar to when you connected your iPod for the first time.
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