Question about Arris SURFboard SBG900 Wireless Router (DHSBG900)

1 Answer

Motorola sbg900 wireless modem

The PC/Activity light on my modem is not on at all but all others are on. My laptop says its connected to the network but I cannot get onto the internet. Thanks in advance for the help.

Posted by sara purow on

  • Anonymous Dec 15, 2007

    Lap top says its connected but it does'nt connect

  • Anonymous Dec 15, 2007

    Lap top says connected but not

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Anonymous

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Have you tried powercycling your modem? turn of your computer, unplug the power cord from the back of the modem. wait a minute (literaly). plug power back into modem and wait for lights to come on and stop flashing. power computer back up. Check to see if connections works. Also check your cable connections between the modem and the computer. If all fails contact your Internet Service Provider, who most likely provided you with the modem.

Posted on Apr 08, 2007

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