The system tries to read the cd's but it comes up as "no disc" i
The system recognizes there is a disc in the designated slots and attempts to read the discs but it comes up as "no disc" after about 15 seconds of attempting to read. To me it seems like a lens problem
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
From the description the new DVD driver is defective and should be returned if still under warranty. The only concern that I have is the replacement you got is identical to the original and that it is not a aftermarket product, because they don't have the same specifications as the original.
Here you go...I hope this works for you....
CD/DVD Is Not Recognized
Many times, after inserting a disc into the CD or DVD drive, the disc is not recognized by that drive. CD-read and DVD-read issues can be caused by many sources. Perform the procedures presented in this General Computer Advice article when troubleshooting CD-read and DVD-read issues.
Begin with the first procedure and continue through the list. Try using the CD or DVD after each procedure is completed. For any procedure that requires changing current system settings, record the original settings before completing the procedure.
Verify that the correct disc (CD/DVD) is used when prompted to insert the disc.
For programs on DVD, verify that the drive containing the DVD is a DVD drive and not a CD-ROM drive. Most DVD drives will haveDVD printed on the front of the drive. For programs on DVD, consider the following:
DVD drives can read both DVD's and CD's.
CD-ROM drives can read only CD's.
If multiple disc drives (e.g., CD-ROM and CD-RW, or DVD and DVD-RW, or CD-ROM and DVD-RW, etc.) exist on the computer that can read the disc (refer to the items under Step 2), insert the CD or DVD into the other drive and try the program again.
If you are attempting to install a program and the installation does not begin after inserting the CD/DVD into the proper drive, refer to the program's instructions for the installation procedure.
Clean the CD/DVD in the following manner:
Place a small amount of nonabrasive liquid soap on the shiny side of the CD/DVD.
Using your fingertips and warm water, gently rub the soap on the CD/DVD in a circular motion.
Rinse the CD/DVD thoroughly and dry it using a clean, soft T-shirt or lint-free towel. (Do not use paper towels or tissue paper.)
Try to use a different CD or DVD in the drive to see if that disc can be read.
If possible, insert the problem CD or DVD into the DVD or CD drive of another computer to see if the issue persists.
The auto-run feature is probably forcing the drive to attempt to read the CD, and if the disc is corrupt, can cause the system to "freeze" while it attempts (and fails) to read the bad disc.
If you've tried mulitple discs, or one that you know works in another CD-ROM drive, it could be the CD drive itself. If that's the case, you can pick up a good CD/DVD writable drive for $25-$50, and takes 5 minutes to swap out.
Open system profiler and check to see if the drive is recognized on the ATA bus. If it is you can attempt to clean it using a cleaning disc designed for this purpose. If the drive is not recognized, then you will need to take it to a reputable repairer or, get an external drive.
Ok, the reason is quite simple. The Philips DVD8421 does not recognise the DVD-R format.Not all DVD/CD burners read all discs. It does recognise DVD+R though. So all you need to do is use these discs instead. This should solve your problem.
I have a AWM-2700U (3 disc changer) that was doing the same thing. I removed the cover and found that the laser lens for the CD player had come out of it "slot". I cleaned it with alcohol and a cotton swab and replaced it in the slot and it has worked for the past 3 months since. Hope it works for you.