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bob dunn Posted on Aug 29, 2012
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The code purple on my computer - HP Computers & Internet

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  • Posted on Aug 29, 2012
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Joined: Aug 21, 2012
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Code purple is because an O.S other than a genuine HP has been installed and as it is HP it would have to be HP as it is designed especially to run HP computers only, For example if you try to install an O.S from a Compaq even though Hp and Compaq have merged it is written for Compaq computers not HP and vice/versa. Re-Install your original HP O.S and this should sort out the code purple error. I hope this helps.

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How to fix code purple error

"code purple"? In what kind of computer?
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The code purple shows up on my computer hp desktop

The following error message opens after the PC is started after a recovery: Your system has detected a configuration error. Please call your Customer Care Center number, located in your Warranty and License information, for technical support. (Code Purple) contact hp tech support...meder's tv service Figure 1: Code Purple error c00372799.jpg
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I got a code purple trying to restore my computer to its factory settings and now when my computer tries to boot up normally I can't log in using my old password or username and the only way I hav

With the code purple error on the screen, press the shift+f10 to open the cmd prompt.
Whe the cmd prompt opens, type the following command without the quotes "notepad C:\hp\bin\checkdmi\checkdmi.cmd", then after the REM lines add the following code without the quotes "goto cleanup". Save the file and exit notepad and restart your computer by typing the following command without the quotes, "shutdown -r -t 0".
This will cause the checkdmi function in an HP computer to bypass the tattoo check.
Hope this helps
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I RECIEVED THE CODE PURPLE BECUASE I CHANGED MY MOTHERBOARD. HOW DO I FIX OR GET AROUND CODE PURPLE?

Put your hard drive in a different computer and edit the file:(your system drive letter):\hp\bin\ConfigCheck\cfgchk.bat. Remove the line "python c:\hp\bin\ConfigCheck\run.py" and save. Return your drive here & then your system should boot up O.K
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How do you install a HP 403809-001 keyboard

It should be a purple color coded connection attached to the keyboard which plugs into the purple color coded receiving input on the back of your computer tower.Greg
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code purple error is related to the problem in the mother board so it needs to be replaced there is no other way. if someone agrees to repair it then i suggest not to go for it because there is no gurantee for the long lasting. get *********** board replaced.
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Code purple error after system recovery on windows xp how can i fix im a green hand but follow clear instructions very good

There is no way to fix a Code Purple error on an HP computer.

Basically what has happened is that there is a Hard Coded Information "Tattoo" on the motherboard that tells the computer what hardware should be on this machine.  The Hard Code and the hardware do not match.  It is kind of a known fault by HP.

But there is some good news.  No matter long your computer has been out of warranty, this problem IS covered.  The wrong hardware was put into your machine and no matter when this error occurs, HP will support it.

Call HP's tech support and when you speak to a Technical Agent, you let them know you got the Code Purple Error, and they should immediately escalate your call to their Hardware Specialists and set up a service repair where they send you a box and paid shipping label to ship your computer to one of their repair facilities where they will fix it and send it back to you at no cost.  Call 1-800-HP-INVENT.

I used to work for HP tech support and we would see a Code Purple case about once every few months, even on computers 3+ years old. 
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Configuration error on windows xp code purple

if its a code purple error on ur hp computer and its a blue screen error message then the issue is with the motherboard of your computer...and in this case nothing can be done.If your computer is only 4 to 5 years old or less than that call to HP they will replace your free of cost,HP's phone number is 18004746836
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Code purple

long story of why

but to fix it.......

take you hard drive out of your computer and install it into some one else's computer ussing the CD/DVD cable( or use an IDE/SATA to USB adapter).

When you have your drive in their computer Search for the file run.py. rename the file run.p_. Take the drive bake to yours and reinstall. Reboot big sigh....
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