Hi Experts I have a 1 year old beng monitor 17g+ I have been using the DVI input worked great However , it just stopped and powered down. The computer is fine runs with another monitor When i press the power for the benq it varies between a one second and off to a 2 second flash of the screen and then turns itself off. Tried different power cords, different computers , a different cable (not DVI) Get the same result - any idea- The monitor had just been running and stopped. I wasnt even touching the computer- there is no screen saver curently there . Can any one clear the fog m
I had the same problem, sent it back under warranty and they replaced it within 1 day including their pickup and delivery by UPS. Actually they sent me the wrong replacement (w/o DVI) the first time but when I told them they sent UPS again with the right one.
Posted on Jan 13, 2008
Hi This is radbrad Took the monitor in - they did some soldering and repaird it? any way it was a physical problem
Posted on May 09, 2007
Try sending monitor back as most Benq monitors come with at least a two years silver warranty. Benq are very helpful and their repairers are quick and polite. You will find their no.s on their website www.benq.com my monitor was experiencing the same and for $10 postage and a one week wait is repaired and working fine.
Posted on May 09, 2007
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