Hi Experts
I have a 1 year old beng monitor 17g+
I have been using the DVI input worked great
However , it just stopped and powered down.
The computer is fine runs with another monitor
When i press the power for the benq it varies between a one second and off to a 2 second flash of the screen and then turns itself off. Tried different power cords, different computers , a different cable (not DVI)
Get the same result - any idea- The monitor had just been running and stopped. I wasnt even touching the computer- there is no screen saver curently there .
Can any one clear the fog
m
I had the same problem, sent it back under warranty and they replaced it within 1 day including their pickup and delivery by UPS. Actually they sent me the wrong replacement (w/o DVI) the first time but when I told them they sent UPS again with the right one.
Try sending monitor back as most Benq monitors come with at least a two years silver warranty.
Benq are very helpful and their repairers are quick and polite. You will find their no.s on their website www.benq.com my monitor was experiencing the same and for $10 postage and a one week wait is repaired and working fine.
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This monitor has two types of video inputs, a 15 pin VGA D-sub connector and a DVI connector. If the video card has a 15 pin D-Sub then connect the video cable to the 15 pin D-Sub connector on the monitor. If the video connectors are DVI then connect the video card and monitor with a DVI video cable. You will also need to configure the monitor for either the D-Sub or DVI video input.
The problem might be with your ram. Try taking it out and putting it back in. You might also have a problem with the video card. Make sure it is secure and screwed in.
mnk1001, Possible Failure of internal "switch-mode-power-supply"/ "CCFL inverter supply" of E2200HD. Will need to investigate to see if SMPS is in emergency shutdown mode. Please post back if you find out root cause of failure. 12fixlouie
Most of the Widescreen monitors come with DVI as well as VGA connector. A VGA connector and DVI connectors are different in many aspects. First of all the DVI connector would be white in color and VGA would be blue. VGA connector has 15 pins and DVI has 24 +1 pin
Your monitor must have multiple inputs (Dvi,D-sub) so it searches when you start for which input is connected.
If menu popping up intemittently is your problem,The culprit is generally defective (Leaky) Key switches.You need to pen up monitor and replace.
Normally BenQ has a 3 year warranty.
When the DVI self-test screen is up, it is indicating monitor is in DVI mode.
2. If that doesn't work, try a DVI to analog converter on the DVI port on the monitor and connect the analog cable to the converter. See if you get any video that way.
3. If you can access the On-Screen Display (OSD Menu) perform a factory reset.
Thank you for providing your configuration details.
You have failed to specify wheather or not your LCD Display is under Warrenty.
Perhaps these simple trouble shooting procedures will get the job done.
1. use the DVI to VGA adaptor that came with your card
Plug in a regular CRT monitor to the Primary Display Output Port using the DVI to VGA adaptor
( either port can be designated as the primary by you )
I like to use the Port nearest to the motherboard as the Primary
2. plug in the your LCD monitor on Secondary Display port using your DVI cable
At this point you should be able to see your desktop on the Primary CRT Display
3. Go to the display properties and use the Nvidia Dual Display Setup Wizard
set both desktops to CLONED at a resolution of 1024x768 and set the refresh to 60Hz
which is default for most LCD displays , some have higher refresh rates , consult your user manuel
If the display resolution and refresh are set incorrectly for your CRT or LCD you will see
Signal Out of Range ( if the display has the ability to display that error message )
At this stage both displays should be showing a Windows Desktop
If you now see your desktop on both displays , you can now put the LCD on the Primary Port
No Signal Detected ( this means the display device is not receiving a signal )
If your LCD display is still displaying the error message
"No Signal Detected" after performing the trouble shooting proceedures
You may need to read the user manuel about how to enable DVI signal input.
If you are certan you have done everything correctly but still see only "No Signal Detected"
How old are the monitors?
Normally backlights last at least 30,000hrs of working.
Normally problems on Inverter board transistors near yellow inverter transformers.
Samir
Contacted viewsonic about this issue- they suggested- have both dvi and vga hooked up to same machine. start with poweroff on both. power on monitor, then power on computer. when you see display coming from the vga, power off pc, then disconnect vga cable, turn off power to monitor, disconnect power cord from monitor for 5 + seconds, reconnect power cord, power on monitor, then power on pc.
If this doesn't work to get the dvi working, (as happened to us) we returned our monitor for a replacement, since it was still under warranty.
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