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Question about GE 25 in. Nautilus GSC3400J Free-standing Dishwasher

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Ge cheap crap portable dishwasher, late 2004 model

The thing is dead now, it won't go on at all when i close the door. i think it is some part of the door switch because for a month or so, it was intermittent, and I would take a screwdriver or other metal tool and just "poke" it into the hole where you can see parts of the door latch and switch, from the outside with the door closed, and it would start. towards the end it even seemed like something magnetic in there grabbed at the screwdriver and the motor would go on for just a few seconds, over and over as i poked around. but eventually, this approach stopped working and now it is just dead. it seems to be a cheap thing anyhow, doesn't clean well, you can't clean the crap inside the screen filter. i was thinking i could probably get a new part and replace it myself. the only repair person in this small town rural area that i know of that is honest and reliable, doesnt do dishwashers, and i am a pretty handy old lady, having been a single mom and always did everything i possibly could for myself along these lines, i enjoy the challenge and learning about how things work (or in this case, DONT WORK)! somewhere i read something about trying to make the door close tighter, maybe that's the problem, but it seems to close tight and i can't figure out any obvious way to tighten it. i think the electrical part around the switch is the culprit because of the way it acted before it died and nothing seems to last anymore, everything made in china and only designed to last till one day after the warranty runs out...

Posted by Teresa Strano on

  • Teresa Strano Apr 08, 2007

    hey, thanks, catriver! you are right, all i hear is NOTHING when it should go on. it might take me awhile to get to it, but i sure do want to try this. should i get all those part numbers you gave? any suggestions on where to get the parts? i am in a "SMALL" town area here, lotsa cows but no parts dealers, it's a drive to any of those, but not impossible. what about online ordering or dont you recommend it.

    is this door latch assembly something that is a major culprit for breaking down? just wondering because while i didnt buy it new, it still had the green plastic on the front it, i think it was only used 3 times by an elderly couple, they traded it to remodel with a built-in, and i don't use it much, living alone. or is it the GE's? my previous dw was whirlpool and i abused it for 8 years before something finally croaked. just seems something this new and so gently used should not be falling apart so soon. someone here is trying to get me to ditch this one and get a maytag. i dont want to spend money that i dont have to.



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Strano, you got a lot heart, the door latch assy. should not be that hard to replace. You have to remove the inner door to get at it. If you take your time, you can observe how it connects. I assume you are not hearing any motor sounds at all when you start the dishwasher. If you do and it's just not filling, it could be the push button assy. on the left. The power to the fill goes through that assy. People get fooled by this. Here are some part numbers in case you want to get into it. Door latch assy. WD13x10003, switch WD06x10003, push button assy. WD21x10182. Alwasy kill the power to the unit when working on it. As long as the dishwasher is level and secure trying to close the door tighter won't make the difference. Good luck on this deal, back.

Posted on Apr 07, 2007

  • Anonymous Apr 08, 2007

    Start with the basics first. These GE pumps have a bad habbit of sticking when not in use for a while. Kill the power to the machine and remove the lower toe panel. You will see the motor right in the middle with the vanes facing you. Turn the vanes with a flat head screw driver to make sure the pump is not sticking from lack of use. Next you are going to have to get a meter to do some electrical testing, to find out where the real problem lies. There is a site out there that you can order parts and if you don't need them they will refund your money, no questions asked. Once you determined that the pump is free, you want to see if you are getting power to that fill valve, 120V. By the way, check the float assy. on the inside and make sure the float is not stuck in the up position. Take your time with it, Im sure you will be able to figure it out. Catriver..



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