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Question about Sony DW-Q28A (DW28Q) DVD±RW Dual Layer Burner

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My Sony burns cds but doesn't burn dvds!!!

Hi everyone and thanks in advance . I'm new here and i need help to fix a friend's of mine computer who is even worse than i am with computers! The problem is that my dvd burner can write cds but can't burns dvds.It used to work fine but suddenly a few months ago it just stopped burning dvds. the pc is running windows xp pro (version 2002) SP2 Intel pentium 4, 3.2 ghz, 512 Ram ... In case it helps , i checked the filters , but i stopped there, didn't try to turn them off or something since i'm a rookie and don't want to cause more damage to it. Anyway , i give you the review of the filters test. The Upper Filters are: GEARAspiWDM The Lower Filters are: PxHelp20 AnyDVD cdrbsdrv ElbyDelay As i mentioned , a few months ago everything was running smoothly but then this problem occured. And to be honest , i don't know the changes my buddy made in order to imagine what caused the problem. ( he has no idea either ) I would like to thank you in advance. Any help will be much appretiated. Ps : sorry for my english!!!

Posted by Mario Jackson on

  • Mario Jackson Apr 08, 2007

    First of all, thank you for your quick reply. I tried the second part of your solution, unistalling the driver and then restarting the pc but i didn't work . As for the cleaner stuff, i will try that next week , but the thing is that the driver burns cds but not dvds. Anyway , i will give it a go and see what's going on . Thanks again for your help and happy easter.



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It may be a dual laser type burner and the dvd laser has faulted, you can try using a cd/dvd cleaner to clean the laser. Otherwise try:- Go to my computer>properties>hardware>device manager and look down the list for your cd/dvd drives and click the '+' sign then highlight your dvd drive and right click to delete. Restart the pc and windows will find the drive again automatically and install the drivers

Posted on Apr 07, 2007


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do you have windows media to burn your cds?

Will not read or burn dvd's

dear friend

this is common probs for notebook dvdrws

they lack quality (all brands)

after sometime drives stops writing dvds, then reading them

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in 5-6% cases drives stops to read cds first

sorry friend you have to replace the drive

and if it is in warranty

go for rma



you currently have a CD writable drive and a DVD readable drive which means you can burn CDs and play DVDs but not burn DVDs

Acer Aspire 3000 DVD/CD-RW drive

If its the DVD/RW CD/RW unit it will possibly have...
NTI CD/DVD Burner which is a part of the Arcade System .

Easy to use and stable as anything I have seen before,3
Fast n Friendly,Remembering the max ram is 2GB and
with all barrells loaded performs like a beautiful piece of art.
Also Nero is an old favourite too.
Producing your own dvds from scratch is a satifying excercise and amazing when you can see the look in everyones eyes,,,,
Yes - Impact is everything.

I found your answer,
Grab you machine and look at the symbols on the disk draw.

The device you have is a CD/RW-DVD Rom.
What this means it is a CD Writer and a DVD Reader.
This device will never burn DVDs.sorry

To write DVDs you will need to buy DVD/RW device.

I hope this helps ,please rate me thanks

DVD reading problems

you may need to update drivers for your dvd and computer..check for those on the makers website

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you have to make sure your player supports the format your using on the dvds/cds.possible formats iso,avi,mp3,mp4 ect ect

Need to set up my laptop with DVD RW drive to burn DVD

Yes, you can install the cd with the Nero Software in the new Laptop, and you will be able to write CDs or DVDs, but if you have a combo only you will only be able to write/burn CDs but read DVDs no problem.
ciao Ed.
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