My HP COMPAQ DX2390 Microtower PC running on W7 PRO stops at the HP LOGO and does not continue to start W7. When i press F10 for boot menu it loads forever. same to esc key for boot menu.
ok, this is very simple and basic
but recovery is not.(can be impossible)
we have no idea at all how the OS W7 got there, or the history of the HDD, (ever replaced) OS UPGrades? vista to 7?
that LOGO is just BIOS. as is F10.
so PC not dead
BIOS not dead. but f11 is that dead? recovery?
have your read thje manual yet, see HDD tests.
that is first, no OS made runs on a dead HDD or one that is weak, smart tests failing is weak.l
OS fails to boot, OS is dead, missing or corrupted or HDD is bad.that is the problem.
are you backed up? that is Q1, every time to the ends of time.
are you?
if yes or no data personal there, or apps personal with licenses.
then do the full blown HP F11 restore
or try W7 startup repair, google that.
if the HDD is good an never slammed.
means HP recovery partition not gone or wrecked
then F11 work
power on , hammer F11. see?
power on see if hdd test is in the BIOS
my HP has that, I run that and if HDD fails, it does not lie,
if that passes I run full demo linux media and run full
HDD smart tests if those fail, new HDD time.
there is no other way with HDD bad.
HP sure does not sell media kits after 3 years, your is way way older. 10 years old it seems, even some with VISTA.
read here.
https://support.hp.com/us-en/product/hp-compaq-dx2390-microtower-pc/3658390/manuals
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