Question about Kenmore Oasis HE 27062 Top Load Washer

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"F51" issue and reliability after repair

I recently bought a 27062 and have experienced the F51 error code familiar to this family of machines. The service tech is supposed to be on his way today, but is it going to fix the problem if he replaces the RPS and control board or am I going to be stuck with an overpriced piece of junk? For a thousand dollars, I hope to get 10-15 years out of this machine, but I haven't had it two months and already am having problems. For those who have resolved this issue, should I just try to exchange it while I can? And what machine do you suggest? All of them seem to have a myriad of problems. Please help. Cam

Posted by Cameron Klein on

  • Cameron Klein Apr 08, 2007

    Thanks for your insight. The tech did come out and cleaned off the plug ends. Since then, it has worked perfectly. After looking into the other machines available and the problems people have had with them, I guess I'll keep this one. I do like the "canyon capacity" of this machine and the job it does when it works. I'll continue to post back periodically to keep you updated on my experience.

  • Pete12345 Jun 11, 2008

    The technician found a sweatshirt when he looked under the washer. That was preventing the rotation. 51F was flashing.



    Removed the obstacle and things started to work

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Cam, the F51 is occuring because of a protective spray put on at the factory on the sensor harness pins. At first the cure was to replace the sensor and lower harness. Now all that really has to be done is to scrape the coating off the pins so that the harness makes a good connection. I haven't had one come back after this proceedure. The only other problem I found with this model is that if the pressure hose is pinched in any way, it will come up as a board failure. I only had one like this. For a top loader, it's probably one of the better models. I personally like the HE'3 and HE'4 front loaders. Very good machines. Once the tech cleans those pins, your machine should give you many years of good service. Catriver..post back

Posted on Apr 07, 2007

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Whirlpool cabrio washer showing F51 error code

Hi Craig,

Just saw this post come up among F51 error codes (as it will show previously posted and answered questions ) and wanted to add some info I have regarding this exact issue you may or may not already have, no harm in posting either way.

The F51 typically indicates a failed "RPS" has been detecected...but it can be the result of other issues...just for future reference and if anyone has not come accross this before.

The scenario you describe is usually associated with a item stuck under the tub or a loose stator or a faulty "RPS" device or connection at the "RPS"...but I don't know if you checked that yet or if you know how, thus the error F51.


**The repair tip below is directly from Whirlpool**

F51 is usually associated with the rotor and stator/RPS assembly and quiet often it is initiated due to a loose rotor or bad RPS...I'd start by checking the bolt.

There is a repair tip regarding this which suggest checking the wires to the RPS and then the rotor, while insuring the center bolt is really tight via applying some "lock tight".

I actually see a lot of these and most times it's a loose rotor bolt, that is where I always start my diagnosis. Here's an exert from my files directly from Whirlpool...

macmarkus_482.jpg

You may want to check the rotor, I've seen the center bolt become extremely loose, thus causing the F51 error, this is where and what to look for shown below...
macmarkus_1081.jpg

...but either way that should help out with the repairs and good luck.

Regards,

Macmarkus :)
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I have a kenmore oasis he 262072 washer that has an f51 error

The F51 error code indicates that the control is not sensing proper motor movement through the signals from the RPS (rotor position sensor) circuit. This can be caused by several different problems. Make sure that you are not overloading the washer. Overloading can cause this problem. A toy or foreign object could be under the washer that is interfering with motor rotation. With the washer empty, spin the basket inside the washer tub to see if it spins relatively easily. If not, you could an item caught between the spin basket and the tub. You could have a wire harness problem causing signals to not be transmitted properly between the RPS and the machine control board. A failed RPS sensor or a failed control board could also cause this problem.
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F51 Fault

e F51 code indicates a problem with the RPS (Rotational Speed Sensor) that monitors the motor speed. This issue has been identified as relating to the the connection system between the RPS and the controller.

Whirlpool has changed the RPS connector design, providing a more reliable connection and is available as a service kit. The control has also been updated for better sensing of the RPS. Also, if you have experienced problems with certain wash loads getting tangled and knotted, there is also an update washplate intended to reduce this issue. You should contact Whirlpool for possible repair concessions related to these issues.

If you would like to get to the RPS and try cleaning it.. Here's how:

In some cases, the F51 code can be fixed by cleaning the RPS connector. The RPS is located on the motor armature underneath the machine.
1. Tilt the machine backwards, resting the console against the wall.
2. using a disposer tool or suitable hex wrench loosen the center stator screw completely (the screw is captive and will not fall out of hole).
3. The stator contains a series of strong magnets and will take some tugging and wiggling to pull off.
4. Remove the 4 bolts that secure the armature to the tub. CAREFUL this assembly is a little heavy, support well before removing last bolt.
5. The RPS is attached to the armature. Remove and insert RPS connector (the one with 6 wires) 10 times to 'wipe' the contacts providing a cleaning action.
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F1 & F51 error on my Kenmore Elite Oasis HE washer

Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} Good news for Oasis F-51 sufferers! Sears will replace the electronic control board (the F51 prob) for free, in warranty or not. Serial #s for the bad board are: CS48 - CS52 or CT01-CT49. Call Sears at 800-847-9083.
You hv to rate me ‘very helpful’, or the call won’t get thru!!
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Error F51 for Kenmore Elite Oasis Toploading washer??

bad main board or motor possitioner sensor.. most likely motor sensor.
China made junk parts with a million problems
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Show failure code F51

This has been a troublesome issue for Whirlpool and many of Whirlpools customers. The F51 code indicates a problem with the RPS (Rotational Speed Sensor) that monitors the motor speed. This issue has been identified as relating to the the connection system between the RPS and the controller.

Whirlpool has changed the RPS connector design, providing a more reliable connection and is available as a service kit. The control has also been updated for better sensing of the RPS. Also, if you have experienced problems with certain wash loads getting tangled and knotted, there is also an update washplate intended to reduce this issue. You should contact Whirlpool for possible repair concessions related to these issues.

If you would like to get to the RPS and try cleaning it.. Here's how:

In some cases, the F51 code can be fixed by cleaning the RPS connector. The RPS is located on the motor armature underneath the machine.
1. Tilt the machine backwards, resting the console against the wall.
2. using a disposer tool or suitable hex wrench loosen the center stator screw completely (the screw is captive and will not fall out of hole).
3. The stator contains a series of strong magnets and will take some tugging and wiggling to pull off.
4. Remove the 4 bolts that secure the armature to the tub. CAREFUL this assembly is a little heavy, support well before removing last bolt.
5. The RPS is attached to the armature. Remove and insert RPS connector (the one with 6 wires) 10 times to 'wipe' the contacts providing a cleaning action.

If you need further assistance, let me know
Regards,
reg501

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Cabrio top load washer has ruined towels and shirts. Shreds them. Also sheets are balled up and twisted into a mess that takes time to unbind..hate this washer

Whirlpool has made a few improvements over the past few months regarding motor operation and wash issues.
  • The RPS (Rotational Position Sensor) connector design has been improved, providing a more reliable connection to eliminate the F51 error code and is available as a service kit.
  • The electronic control has also been updated for better sensing of the RPS.
  • If you have experienced problems with certain wash loads getting tangled and knotted and ruined, there is an updated washplate design intended to reduce these issues.
You should contact Whirlpool for possible repair concessions related to these issues. Phone numbers will be in your owners manual.

If you need further assistance, let me know
Regards,
reg501
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Blinking F51

This has been a troublesome issue for Whirlpool and many of Whirlpools customers. The F51 code indicates a problem with the RPS (Rotational Speed Sensor) that monitors the motor speed. This issue has been identified as relating to the the connection system between the RPS and the controller.

Whirlpool has changed the RPS connector design, providing a more reliable connection and is available as a service kit. The control has also been updated for better sensing of the RPS. Also, if you have experienced problems with certain wash loads getting tangled and knotted, there is also an update washplate intended to reduce this issue. You should contact Whirlpool for possible repair concessions related to these issues.

If you would like to get to the RPS.. Here's how:

In some cases, the F51 code can be fixed by cleaning the RPS connector. The RPS is located on the motor armature underneath the machine.
1. Tilt the machine backwards, resting the console against the wall.
2. using a disposer tool or suitable hex wrench loosen the center stator screw completely (the screw is captive and will not fall out of hole).
3. The stator contains a series of strong magnets and will take some tugging and wiggling to pull off.
4. Remove the 4 bolts that secure the armature to the tub. CAREFUL this assembly is a little heavy, support well before removing last bolt.
5. The RPS is attached to the armature. Remove and insert RPS connector (the one with 6 wires) 10 times to 'wipe' the contacts providing a cleaning action.

If I can assist you further, please let me know

reg501

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