The light on my printer will not go off and will not print when I press the print button,I have taken it in to the photo print shop where I purchase my ink cartlidges, and they tried other cartlidges and still would not print. I have had problems when replacing the clartlidges before, such as when I pressed the ink button it would not slide over enough for me to get the cartlidges out ,I had pressed the ink button one other time and held the cartlidges until it stopped and took it out , can you please help? karen
Please go to my website http://www.the-inkstore.co.uk . I have the latest version of SSC Service Utility to download directly onto your computer and instructions on how to use it, what to click on etc etc. Click any of the Epson links if you can't find it, everything you need to know will be there, including printer Firmware resetting which sorts out a multitude of problems.
The 'maintenance required' problem with Epson printers has absolutely nothing to do with which cartridges you are using, it is a built in page counter in your printer firmware, which has a different maximum amount for each Epson model. Don't listen to old wives tales and heresay, we are the experts and it's an Epson scam to cause a lot of people to pay for maintenance or throw their printers away.
I haven't found a model that can't be reset with the latest version of SSC Serve or the manual reset on my site.
For Epson RX500 users there is also a manual reset on my site, as the SSC Serve software won't do it for you.
When using the program & choosing your printer from the list, it may have a weird name with 'x' in the model number, this is because some configurations are for many models in a series. For example, the C46 will be listed as C4x as it is for the C42, C44 & C46 models.
I hope this helps all Epson users to overcome the Epson scam of page counting and locking out until you pay their dealers money for maintenance.
If you like what I've done for Epson users, please show your appreciation by spreading the word and perhaps buying your ink from my site.
Happy trouble free printing
The INK Store (UK & Europe)
Posted on Jul 15, 2008
Down load the Epson utility from www.ssclg.com When you have installed the program double left click the task bar icon and select your printer model. New right click the icon and a control panel comes up, this enables you to reset counters and many other service tasks There is also a Forum on this site.
Posted on May 09, 2007
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