My Zen Sleek Photo's Screen is Black and Won't Work!! :(
My Zen fell a short distance too the ground, this was like the 2nd time it has happened since I got it. I checked to see if it was still good and it seemed fine. About 10 minutes later, I looked at the screen and noticed that it looked on like static on a t.v. then the vertical touch pad wouldn't work, unless you pressed down firmly, and still most times, it doesn't do anything. I can hear the music fine, but I can't see anything, or tun it off sometimes. The screen is not cracked what so ever, it must be on the inside. I tried to just plug it into my computer just to retrieve the files and it showed me 4 options on my Zen screen when it finally did turn on. But my computer wouldn't recognize that I had it plugged in. Please help me Dr.Zizmor!!
Re: My Zen Sleek Photo's Screen is Black and Won't Work!!...
Lol I'm not Dr. Zizmor but I can give it a try for you^^
Power down your Zen, if the power key is un-responsive, select the hold button at the top to the ORANGE position and then holdyour power button for 3 seconds, the keypad should flash and your player should power down. under the zen, right next to the connector is a tiny black hole, take a needle, something small and pointy and press it in there slowly. this should power on your zen if it's just a glitch due to being dropped. if this solutions does not work, my only advice is for you to contact Creative themselves. If your product is still under guarantee, you may get it repaired free of charge (Postage and other mailing costs will not be refunded however.). If your product isn't under guarantee, then you may ask them how much the repairs would cost and if it is really worth it, sometimes it's often cheaper just to go and buy a new product. I hope this helps
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Look at the bottom of the mp3 player and you will find a small hole. The find some thing that will fit in there like a pin or paper clip. After you find it push the paper clip in there until you here a clip or if you dont here the click then wait to see if the screen resets.
i have a zen sleek and every time i turn it on it says rebuilding library. It completes this but deletes the last album etc that i put onto it. back down to the last album i put on before it started doign it. So i cant put anymore mousic on becuase it deletes it..Any Help?
I have the sleek photo and mine bugged out. It would go to
the splash screen and then go blank and just sit there. Nothing would
respond. I tried reset, reboot and other things too. My pc
also would not recognize the player. To make a long story short, I
tried other suggestions I found on the web. They didn't work and my
player would now only go to a garbled splash screen and go right to the
I had the new firmware, but I couldn't
use it because the pc wouldn't detect the goofy player. Then I ran
across a site that mentioned that Windows Media Player can cause player
recognition problems. I removed both WMP (mine was 11) and WMP runtime
using the add/remove programs option on the control panel. I restarted
the pc and BAM! the player was now recognized. I ran the new firmware
application and the player works fine now. The key for me was getting
rid of WMP and the WMP runtime.