Paper jamming, not feeding through evenly with rubber rollers

Recently my daughter, unbeknownest to me, decided to place some items (a plastic toy and pair of underwear!) inside the paper tray of my 2400W. I removed the items, put the paper back and then tried to print a document. The paper got jammed, so I carefully pulled the sheet out. I tried again and again, and each time the same thing. When I pull the paper out, you can see the residual rubber on the paper from the rollers. It appears as though the rollers are not taking in the paper evenly and this is causing the jams. Is there anything I can do to fix this, or will I need to have it serviced? Thanks!

TammyCB Nov 07, 2007

Paper jams when trying to print on 2530DL. Can clear the jam but it keeps happening. Any ideas?
pjkonica Jan 06, 2008

hi i have the 2450. paper jam - bits of paper on the right side refuse to come out. any idea how i can take apart the back so i can get the paper out?

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Vijay Damaraju

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27 Answers

Clean the rollers with propanol whcih is available small bottles with hardware vendors or with chemists. clean the rollers carefully with that try a print. if it not works then consult your service centre.

Posted on Apr 06, 2007

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